The organizing logic for business processes and IT infrastructure reflects the integration and standardization requirements of the company operating model.

The organizing logic for business processes and communication paths reflects the requirements of the company operational model.

Various elements and systems are aligned into one holistic entity.

The operating model is the desired state of business process integration and business process standardization for delivering goods and services to customers.

The operational model is the desired state of the IT infrastructure that is required for delivering goods and services.

Operations is built on business processes.

Each task in a process requires interaction and collaboration of various people that are using different devices.

Company strategy determines operations and its associated business processes.

Changes in business processes cause changes in strategy.

It comes for free with any Cisco ISR G2 or Cisco ASR purchase.

It includes Cisco Borderless Networks service work centers.

It includes Cisco LAN sensor licenses.

It includes Cisco Smart Business Architecture (SBA) validated templates.

It provides complete life-cycle management.