Avaya Related Exams
6211 Exam
Which Avaya Aura® Contact Center component is the application agents used to handle voice and non-voice contacts?
Which AvayaAura® Contact Center component is required for Contact Center Multimedia deployment?
A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outboundcampaigns. Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application, provides this functionality?