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6210 Exam Dumps : Avaya Aura® Contact Center Implementation Exam

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Avaya Aura® Contact Center Implementation Exam Questions and Answers

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Question 1

The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.

Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?

Options:

A.

iceAdmin

IUSR_SWC

Bkup_SWC

B.

AAD_User

AACC_Admin

webadmin

C.

AAAC_Admin

IUSR_SWC

webadmin

D.

iceAdmin

IUSR_SWC

webadmin

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Question 2

In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.

Which three statements regarding the Cache database are true? (Choose three.)

Options:

A.

It simplifies the overall solution as all components use a common database.

B.

Avaya Aura® Contact Center Release 7 updates the version of Cache 2015 to Intersystem Cache.

C.

The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AACC.

D.

All data is now replicated and there is no need for a CCMA backup and restore.

Question 3

You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)

Options:

A.

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

B.

Microsoft WinPcap

C.

Microsoft .NET Framework 4.5.2

D.

Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)

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