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6210 Exam Dumps : Avaya Aura® Contact Center Implementation Exam

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Avaya Aura® Contact Center Implementation Exam Questions and Answers

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Question 1

The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.

Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?

Options:

A.

iceAdmin

IUSR_SWC

Bkup_SWC

B.

AAD_User

AACC_Admin

webadmin

C.

AAAC_Admin

IUSR_SWC

webadmin

D.

iceAdmin

IUSR_SWC

webadmin

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Question 2

You are deploying Avaya Agent Desktop (AAD) for the first time in a SIP-enabled contact center.

Which configuration step should be performed in Contact Center Management Administration (CCMA) for agents to use AAD?

Options:

A.

Assign an AAD login ID and password to each agent.

B.

Enable Agent Desktop integration in each agent’s Call Presentation Class.

C.

Associate a domain user account with each agent.

D.

Acquire each agent’s telephone.

Question 3

You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.

What is the minimum required amount of RAM needed for the client computers?

Options:

A.

8 GB

B.

4 GB

C.

1 GB

D.

2 GB

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