500-445 Exam Dumps : Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)

When setting up user accounts and permissions, it is necessary to configure all the servers to use the same domain account in order to install the software. Additionally, the ECE web server can be installed in a DMZ and can have a different domain account from the rest of the servers.

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When setting up user accounts and permissions, it is important to ensure that all servers are using the same domain account to install the software. This will ensure that all servers have the same level of access and permissions, and that the installation process goes smoothly. Additionally, if the ECE web server is installed in DMZ, it can have a different domain account, which would be more secure.

You can find more information on user accounts and permissions, including best practices for setting them up, in the Avaya Aura Experience Portal Administrator Guide and Avaya Aura Contact Center Administrator Guide.

A reporting template can be used to create multiple reports with the same configurations, thus allowing users to create multiple reports with the same configurations. Additionally, templates can be deleted as per the requirement, if it is not needed anymore. But it's important to note that once a template is deleted, all reports created from that template will be deleted as well.

An MRD (multi-resource device) is a collection of skills, services, and route points that is associated with a common communication medium. Skill groups are used to define the skills and services that the agent needs to handle incoming calls, while route points are used to route calls to the agents.