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Cisco 500-445 Exam With Confidence Using Practice Dumps

Exam Code:
500-445
Exam Name:
Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)
Certification:
Vendor:
Questions:
56
Last Updated:
Jul 3, 2025
Exam Status:
Stable
Cisco 500-445

500-445: CCECE Exam 2025 Study Guide Pdf and Test Engine

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Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) Questions and Answers

Question 1

Which mode must be used for Always On Availability Group clustering?

Options:

A.

Mixed mode

B.

Directory Connection

C.

Windows Authentication

D.

SQL Authentication

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Question 2

Which two integration tasks are needed to get CUIC to communicate with ECE? (Choose two.)

Options:

A.

Create a SQL User with db_datareader rights to the eGReportsDB on the ECE Reporting server.

B.

Single-mode authentication must be enabled on the ECE Reporting server.

C.

Create a SQL User with db_user rights to the eGsideDB on the ECE Reporting server.

D.

Mixed mode authentication must be enabled on the ECE Reporting server.

E.

Create a SQL User with db_user rights to the eGReportsDB on the ECE Reporting server.

F.

Mixed mode authentication must be enabled on the CUIC publisher.

Question 3

Which three configuration requirements are necessary to implement Agent Single Sign-on in the ECE/CCE environment? (Choose three.)

Options:

A.

CCE scripting for chat and email needs to be configured before configuring ECE SSO.

B.

SS0 for CCE is enabled by default, so no configuration is needed in CCE before agent SSO for ECE works.

C.

SS0 is enabled by default; no configuration is necessary.

D.

The SSL certificate must be imported to ECE application servers for Unified CCE installations or the ECE server for Packaged CCE installations.

E.

ECE should be integrated with PCCE and the SPOG.

F.

$S0 for CCE needs to be configured before agent SSO for ECE will work.