Cisco Specialist 700-805 Book

Smart License is the future state goal of licensing at Cisco, which aims to:

• Simplify and streamline license management across Cisco products and solutions
• Provide customers with a flexible and transparent way to consume Cisco software
• Enable customers to view and manage their licenses through a single portal (Cisco Smart Software Manager)
• Reduce operational costs and complexity for customers and partners

References: 3: Cisco Smart Licensing - Cisco

On-time renewals on Cisco products and services can provide various business benefits to customers, such as ensuring continuous support, access to the latest software updates, and improved security and performance. One of the benefits that is valid according to the Cisco Renewals Manager exam is rebates and discounts from Cisco. This means that customers who renew their contracts on time can enjoy lower prices and incentives from Cisco, which can help them reduce their total cost of ownership and increase their return on investment.

According to the Cisco website1, one of the critical tasks during the Qualification phase is to validate customer inventory, which includes:

• Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing items
• Confirming the accuracy of the contract end dates, product IDs, serial numbers, and quantities
• Updating the ATR report with any changes or corrections

When renewing a contract with a customer, it is important to validate their business needs and ensure that the current solution is still meeting their expectations and goals. By validating their business needs, you can demonstrate your understanding of their situation, identify any gaps or challenges they are facing, and propose any improvements or enhancements that can add value to their experience. Validating their business needs can also help you build trust and loyalty with the customer, as well as uncover any opportunities for upselling or cross-selling additional products or services that can benefit them.