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Cisco 820-605 Exam With Confidence Using Practice Dumps

Exam Code:
820-605
Exam Name:
Cisco Customer Success Manager
Vendor:
Questions:
157
Last Updated:
Jul 13, 2025
Exam Status:
Stable
Cisco 820-605

820-605: Digital Transformation Specialist Exam 2025 Study Guide Pdf and Test Engine

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Cisco Customer Success Manager Questions and Answers

Question 1

You are a Customer Success Manager and have just been assigned a strategic new account. Which course of action is the best to help you prepare for the first customer introduction meeting?

Options:

A.

Engage with the account team to understand the expansion opportunities

B.

Perform a deep analysis of all the sales orders to the past 24 months

C.

Build an understanding of your customer’s business and market trends and priorities

D.

Speak the internal contacts to understand the customer sentiment and outstanding escalations

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Question 2

Drag and drop three valid elements of a success plan from the left to the right. Not all options are used. Select and Place:

Options:

Question 3

What isthefinancial implication of churn?

Options:

A.

loss of revenue

B.

increased production

C.

reduced product utilization

D.

contract expansion