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Cisco 500-443 Exam With Confidence Using Practice Dumps

Exam Code:
500-443
Exam Name:
Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Certification:
Vendor:
Questions:
60
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Cisco 500-443

500-443: Cisco Certification Exam 2025 Study Guide Pdf and Test Engine

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Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR) Questions and Answers

Question 1

What is the role of a private network in UCCE/PCCE?

Options:

A.

provides configuration updates from Logger to AW

B.

keeps each side of the duplex pair in sync

C.

replicates data from PG to Router

D.

communicates with the public network

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Question 2

What are two core components of PCCE? (Choose two.)

Options:

A.

CVP Call/VXML Server

B.

Agent PG A and B side

C.

Cisco ECE Services Server

D.

CVP Reporting Server

E.

Cisco ECE Web server

Question 3

What are two mandatory ICM AW configurations to get the PCS working properly? (Choose two.)

Options:

A.

Configure the Survey DN, CT and associate with the Survey routing script.

B.

Set \iser.microapp.isPostCallSurvev' to y after either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

C.

Set "user.microapp.isPostCallSurvey'' to n before either the label node or the Queue to Skillgroup/PQ node in the initial incoming DN routing script logic.

D.

Create a new call type for Post Call Survey, map incoming dialed number to a survey dialed number pattern, and associates the survey dialed number patterns to the survey call type.

E.

Create a new call type for Post Call Survey, map survey dialed number pattern to the incoming dialed number, and associate the incoming dialed number patterns to the survey call type.