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Cisco 500-443 Exam With Confidence Using Practice Dumps

Exam Code:
500-443
Exam Name:
Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Certification:
Vendor:
Questions:
60
Last Updated:
Aug 27, 2025
Exam Status:
Stable
Cisco 500-443

500-443: Cisco Certification Exam 2025 Study Guide Pdf and Test Engine

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Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR) Questions and Answers

Question 1

What are two CUIC stock reports that are able to be downloaded from Cisco.com? (Choose two.)

Options:

A.

CCE AF Historical

B.

CCE License

C.

CCE TR License

D.

CCE AR Historical

E.

CCE TF Historical

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Question 2

How many roles are available to be assigned to a CUIC user?

Options:

A.

5

B.

6

C.

7

D.

8

Question 3

ABC customer implemented Post Call Survey (PCS) for all Customer calls. However, the PCS flow did not engage for any of the calls. The CVP logs did not show any pieces of evidence that PCS requests had been made for the Caller. What is the first thing that should be verified as part of troubleshooting in this scenario?

Options:

A.

Validate usermicroapp-isPostCallSurvey variable being set to y in the Main Routing Script.

B.

Check if the caller DN settings on SPOG has PCS enabled.

C.

Check if the Survey DN has a valid Call type and is associated with the routing script to play desired prompts.

D.

Check if the caller DN settings on SPOG has valid PCS DN patterns configured.