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Salesforce Community-Cloud-Consultant Actual Questions

Salesforce Certified Community Cloud Consultant(SP23) Questions and Answers

Question 13

What should the Consultant consider to meet the business requirements?

Options:

A.

High Volume portals are designed for complex use cases that require customization.

B.

Customer Community Plus license supports up to 10 custom objects per user.

C.

Community Cloud supports up to 10 custom objects per Community.

D.

MuleSoft presents custom data from multiple Communicates in a personalized digital experience.

Question 14

Universal Containers needs to create a Community that meets the following requirements:

- Self-Service Support Community, in which customer and partner users are community members

- Partner users help Universal Containers by adding or resolving cases for their customers within the Community

- Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects

- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers

Which licence type should a Salesforce Administrator use for these Partner users?

Select oneor more of the following:

Options:

A.

Customer Community Plus licence

B.

Partner Community licence

C.

Employee Community licence

D.

Customer Community licence

Question 15

Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

Which approach should the Community Cloud consultant recommended to accomplish this?

Select one or more of the following:

Options:

A.

Use a trigger to create Community users forall related contacts on the account

B.

Use a workflow rule to create a task for the administrator with a list of contacts that should be users

C.

Send an email to the administrator when the opportunity is marked closed won so they can create users

D.

Usea schedule report that alerts the Salesforce administrator of the new contacts

Question 16

Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?

Select one or more of the following:

Options:

A.

Update the setting to Public Visibility for all Community pages

B.

Enable "Give access to public API requests on Chatter"

C.

Update the setting to "Allow access without login"

D.

Enable the "Public can access the community" checkbox