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Community-Cloud-Consultant Exam Results

Salesforce Certified Community Cloud Consultant(SP23) Questions and Answers

Question 25

You wish to edit the Community Head Markup, where do you go to do this?

Options:

A.

Developer Console

B.

Community Builder >> Settings >> Advanced

C.

Upload a HTML staticresource named 'Head Markup'

D.

Community Manager >> Administration >> Settings

E.

Modify the hidden Community Lightning Component which is displayed when editing the community

Question 26

Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer

Options:

A.

Implement a Web-to-case form to capture user details and use case details to create a Community user

B.

Create a publically accessible custom page with the registration details and add a link to the Community login page

C.

Use the registration form in the company website and allow users to register

D.

Enable the option Allow External Users to Self-register in the Community Management page

Question 27

The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site. What Communities feature would you recommend to use?

Options:

A.

Data Categories

B.

Topics

C.

Chatter Groups

D.

Article Groups

E.

Knowledge Groups

Question 28

Universal Containers recently rolled out a Community to their partners.

The internal sales team has the following requirements for internal users:

- Ability to support the addition of 50 new partners every month.

- Ability to pass leads to the partners.

- Continue to haveaccess to the leads after transfer to partners.

- Access to the opportunity when the partner converts the lead.

- Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead.

Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?

Options:

A.

Create a sharing rule to share leads and opportunities to internal users.

B.

Use sharing sets to share leads and opportunity to internal users.

C.

Create a public group and include partners and share records to the public group using sharing rules.

D.

Allow partner users to manually share the leads and opportunities with internal users.