PDF GPHR Study Guide

Comprehensive and Detailed Explanation:

Inmediation, participation isvoluntary, which means:

Either party may withdraw at any time

No resolution can be forced

It requires mutual willingness to cooperate

This can limit its effectiveness if one party resists.

GPHR Study Guide Extract – Workforce Relations and Risk Management / Alternative Dispute Resolution Methods:

“Mediation is a voluntary process that relies on the willingness of both parties to participate. While it promotes mutual understanding, its success depends on engagement from both sides.”​

Comprehensive and Detailed Explanation:

Global communication must be bothstructuredandsensitive:

Structure: Ensures consistency across languages and time zones. Structured communication avoids confusion and helps align expectations, especially in low-context cultures (e.g., U.S., Germany).

Sensitivity: Acknowledges cultural differences, including communication preferences, decision-making styles, and feedback practices. Without it, messages may offend or be misinterpreted.

GPHR Study Guide Extract – Strategic Global Human Resources / Global Communication Strategies:

“Effective global communication requires both structure—to ensure clarity across languages—and sensitivity—to respect cultural norms and foster inclusive dialogue. Misaligned communication can undermine trust and productivity.”

Openness and intuitionare style-based and not always applicable across all cultures or hierarchical contexts.

Comprehensive and Detailed Explanation:

Equalization adjustmentsare intended toneutralize the financial impactof working in a foreign country. These adjustments ensure the assignee neithergains nor loses financiallydue to local tax systems, social programs, or cost differences.

Reimbursement forhost-country welfare contributionsis a prime example. This prevents the employee from paying twice (once in the home country and again abroad), which can cause financial strain.

GPHR Study Guide Extract – Global Compensation and Benefits / International Assignment Compensation:

“Equalization aims to make the assignee financially whole by offsetting additional costs or deductions incurred in the host location. This includes contributions to host-country pension, healthcare, and welfare programs.”

Other items like hardship or education allowances arebenefits, not equalizers.

Comprehensive and Detailed Explanation:

ARealistic Job Preview (RJP)gives candidates abalanced viewof the role, including both positive and challenging aspects. This helps set accurate expectations, leading to:

Better job fit

Reduced turnover

Increased job satisfaction

Especially in high-volume, high-turnover roles like call centers, RJPs help filter out candidates who may struggle with the job’s demands.

GPHR Study Guide Extract – Talent Acquisition and Mobility / Recruitment Strategies:

“Providing realistic job previews reduces early-stage attrition by aligning candidate expectations with the actual work environment. This approach improves quality of hire and employee engagement.”

OJT and peer interviews are onboarding or selection tools, while tours do not address expectation alignment.