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Full Access Salesforce CRT-251 Tutorials

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Total 234 questions

Salesforce Certified Sales Cloud Consultant (SP23) Questions and Answers

Question 21

A consultant has completed the Build and Validate phases of a Sales Cloud implementation at Cloud Kicks.

Which step should the consultant complete next?

Options:

A.

Upgrade to the latest Salesforce Release.

B.

Sign off on the statement of work.

C.

Deliver training.

D.

Complete a post-mortem.

Question 22

Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

Options:

A.

Assign all users to a region, build a report using user login history, and filter on region.

B.

Create an Opportunity report per region, filtering by User.

C.

Ask each regional sales manager to run the standard User Adoption report.

D.

Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

Question 23

Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts. Each group is also responsible for specific Accounts. CK has

organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of

responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.

Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits?

Choose 2 answers

Options:

A.

Change Account organization-wide defaults to Private.

B.

Change Account organization-wide defaults to Public/Read-Only.

C.

Create an Account sharing rule to grant Read/Write access to all Accounts

D.

Enable Account Teams to allow opines to grant Read/Write access.

Question 24

Norther Trail Outfitters wants to migrate its Territory Management to a new structure for the upcoming fiscal year,

What are two aspects a consultant should consider for this migration?

Choose 2 answers

Options:

A.

Access to a territory model is controlled through profiles or permission sets.

B.

Territories can inherit assignment rules from other territories higher in the model.

C.

Only one territory model can be active at any given time.

D.

Territory user assignments are migrated to the new model.

Page: 6 / 7
Total 234 questions