Complete CIPM IAPP Materials

You are the privacy operations lead at a mid-size multi-national business to business (B2B) technology organization. The privacy program is moderately mature and you are looking to enhance and expand training and awareness at all levels of the business. You want to launch an effort that helps bring privacy into focus for specific job families, categories and lines of the business (e.g., developers, program managers, architects) but your privacy team is small and you don't have a large budget to make this happen.

You set up a meeting with internal communications to identify possible awareness opportunities to meet these objectives and have secured spots at several upcoming all team meetings to present on privacy. Your goals are to establish an enterprise-wide privacy program awareness plan and toolkit involving various stakeholders that is then tailored to internal operational departments.

(Which of the following actions would help you best determine internal stakeholders to achieve your goals using a risk-based approach?)

Which item below best represents how a privacy group can effectively communicate with functional areas?

SCENARIO

Please use the following to answer the next QUESTION:

Your organization, the Chicago (U.S.)-based Society for Urban Greenspace, has used the same vendor to

operate all aspects of an online store for several years. As a small nonprofit, the Society cannot afford the higher-priced options, but you have been relatively satisfied with this budget vendor, Shopping Cart Saver (SCS). Yes, there have been some issues. Twice, people who purchased items from the store have had their credit card information used fraudulently subsequent to transactions on your site, but in neither case did the investigation reveal with certainty that the Society’s store had been hacked. The thefts could have been employee-related.

Just as disconcerting was an incident where the organization discovered that SCS had sold information it had collected from customers to third parties. However, as Jason Roland, your SCS account representative, points out, it took only a phone call from you to clarify expectations and the “misunderstanding” has not occurred again.

As an information-technology program manager with the Society, the role of the privacy professional is only one of many you play. In all matters, however, you must consider the financial bottom line. While these problems with privacy protection have been significant, the additional revenues of sales of items such as shirts and coffee cups from the store have been significant. The Society’s operating budget is slim, and all sources of revenue are essential.

Now a new challenge has arisen. Jason called to say that starting in two weeks, the customer data from the store would now be stored on a data cloud. “The good news,” he says, “is that we have found a low-cost provider in Finland, where the data would also be held. So, while there may be a small charge to pass through to you, it won’t be exorbitant, especially considering the advantages of a cloud.”

Lately, you have been hearing about cloud computing and you know it’s fast becoming the new paradigm for various applications. However, you have heard mixed reviews about the potential impacts on privacy protection. You begin to research and discover that a number of the leading cloud service providers have signed a letter of intent to work together on shared conventions and technologies for privacy protection. You make a note to find out if Jason’s Finnish provider is signing on.

What process can best answer your Questions about the vendor’s data security safeguards?

The main reason the response to this incident should be integrated into the Business Continuity Plan (BCP) is because?