BCS Certification PC-BA-FBA-20 Exam Questions and Answers PDF

A mind map is used to organise ideas, information, and themes visually around a central topic. In business analysis, it helps structure early thinking, capture workshop outputs, group related concepts, and identify branches of investigation. It is especially useful when information is broad, unstructured, or exploratory. Option B describes a process model or activity diagram because flows of activities and decisions are shown using process modelling notation. Option C is closer to requirements modelling, use case modelling, product backlog decomposition, or solution architecture. Option A may be a possible outcome of analysis, but it is not the main purpose of a mind map. The key feature of a mind map is organising information into related themes and sub-themes, so option D is the best answer.

Functional and non-functional requirements sit within the detailed requirements area and describe what the solution must do and how well it must perform. Functional requirements define required behaviour, services, processing, calculations, or interactions. Non-functional requirements define qualities and constraints such as performance, security, usability, availability, and reliability. In a requirements hierarchy, these requirements are developed from broader business, general, and technical requirement categories. Option B is too narrow because it describes mainly non-functional requirements, not functional requirements. Option D is wrong because the highest level is the business need or business requirement. Option A refers to project principles, not solution requirements. Therefore, functional and non-functional requirements are best described as an elaboration of General and Technical requirements.

Design thinking is a human-centered, iterative approach used to uncover innovative solutions by focusing on user needs and exploring multiple possibilities. It emphasizes creativity, collaboration, and experimentation.

Key Characteristics of Techniques:

Design Thinking: Uses an iterative process (empathize, define, ideate, prototype, test) to generate innovative options.

Fishbone Diagram: A root cause analysis tool, not focused on innovation.

Rich Pictures: A visual representation of a situation, useful for understanding context but not for generating innovative options.

Mind Maps: A brainstorming tool that organizes ideas hierarchically, but it does not inherently follow an iterative approach.

Evaluation of Each Option:

A. Design thinking: Design thinking explicitly uses an iterative approach to uncover innovative options. Conclusion: This is correct .

B. Fishbone diagram: Fishbone diagrams focus on identifying root causes, not innovation. Conclusion: This is not correct .

C. Rich pictures: Rich pictures visualize complex situations but do not inherently foster innovation. Conclusion: This is not correct .

D. Mind maps: Mind maps organize ideas but do not follow an iterative, innovative process like design thinking. Conclusion: This is not correct .

Final Recommendation:

The technique that uses an iterative approach to uncover innovative options is:

A. Design thinking.

The Requirements Catalogue (or the Requirements Specification section) is the comprehensive, organised list of all types of requirements. Technical Requirements are the non-functional constraints placed on the solution ' s design or build (e.g., specific hardware, operating system compatibility, integration protocols). While these inform other models, they are typically documented and tracked with other requirements (Functional and Non-functional) in the master Requirements Catalogue, often within the Non-functional or System Requirements section of the catalogue structure. Options A, B, and C are supporting documents or models, not the primary repository for a list of technical requirements.

(Reference: BCS Requirements Engineering – Requirements Catalogue Structure)