SP-SAFe-Practitioner Exam Dumps : SAFe for Teams SP (6.0) - SAFe Practitioner

Customer Centricity is a mindset that helps organizations make decisions that are based on a deep understanding of its effect on customers and end-users. It motivates teams to focus on the customer, understand their needs, think and feel like them, build whole product solutions, and know their lifetime value. Customer Centricity is related to Design Thinking, which provides the tools and practices to support creating desirable products that are profitable and sustainable over their lifecycle. References: Customer Centricity - Scaled Agile Framework, Design Thinking - Scaled Agile Framework, What is Customer Centricity in SAFe® 5.0? - Praecipio

 This statement is one of the four values of the Agile Manifesto, which is a foundational document for the Agile movement and the SAFe framework. The value emphasizes the importance of working closely with the customers and stakeholders to deliver value and meet their needs, rather than relying on rigid and formal contracts that may not reflect the changing requirements and expectations. References: Agile Manifesto, The 4 Values and 12 Principles of the Agile Manifesto, Exam Study Guide: SP (6.0) - SAFe® Practitioner

n: A backlog refinement session is a periodic activity teams use to define, discuss, estimate, and establish acceptance criteria for upcoming backlog items1. One key benefit of a backlog refinement session is that it provides time to identify dependencies and issues that could impact the next iteration. By doing so, teams can reduce uncertainty, avoid surprises, and plan more effectively. Backlog refinement also helps surface problems with the current plan, which may require discussion at the team, PO, or coach syncs2. Additionally, backlog refinement helps teams align their backlog with the ART backlog, the PI objectives, and the customer needs2. References: Backlog Refinement - Scaled Agile Framework, Team Backlog - Scaled Agile Framework