Pegasystems Related Exams
PEGACPSA88V1 Exam
An event center has a case type that allows customers to book a dining room for events After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs.
• If customers do not ask for catering. they receive a rental rate quote for the dining room
• If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote
Which two options do you use to configure the case type to achieve the requested behavior? (Choose two.)
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days What is the process that you follow to create this visualization?
Available Choices (select all choices that are correct)
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment
• The application identifies customer information, such as user ID and locale upon login
• Cases list the last 10 orders placed by the customer, including the order status
• Customers can select one of the previous 10 orders as the basis for the current order
Select each piece of Information on the left and drag it to the appropriate Clipboard Location
