CTS Exam Dumps : Certified Technology Specialist

A return-to-base (or back-to-bench) warranty requires the customer to send the device to the manufacturer or service center. Unlike advanced replacement or on-site service warranties, the burden is on the client to remove and ship the equipment.

“Return-to-base warranties require the customer to ship the device to the service location, often at their own cost.”

— CTS Exam Guide, Warranty Types and Service Agreements

During an initial customer visit, it is crucial to determine whether you are meeting with the decision maker. This ensures that the person who has the authority to approve the project and allocate resources is involved from the beginning. Identifying and engaging with the decision maker helps streamline the process, address their specific needs and concerns, and increases the likelihood of project approval. This practice is a standard approach in sales and project management to ensure efficient communication and decision-making.

Microphones produce very low voltage analog signals, typically in the millivolt range (often between 1-10 mV). These signals are then pre-amplified before further processing.

“Microphone-level signals are generally less than 1 volt and commonly measured in millivolts, requiring preamps to boost signal strength for processing.”

— CTS Exam Guide, Audio Signal Flow and Levels