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Total 254 questions

Certified Technology Specialist Questions and Answers

Question 1

What are the dimensions of UHD resolution?

Options:

A.

2560 x 1440 pixels

B.

3840 x 2160 pixels

C.

2048 x 1080 pixels

D.

4096 x 2160 pixels

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Question 2

Which frequencies are amplified by a subwoofer?

Options:

A.

lowest

B.

mid-low

C.

mid-high

D.

highest

Question 3

Two computers are connected to a videoconferencing system through a switcher using HDMI cables. Computer content from PC A is being properly transmitted. However, when PC B is selected by the switcher, it does not work through the videoconferencing system. They both work when connected directly to the videoconferencing system or the monitor. The solution is to add a device that enables____management.

Options:

A.

DDC

B.

DHCP

C.

HDCP

D.

TMDS

Question 4

When creating an estimate for a request for proposal (RFP), what is the FIRST tiling that should be done?

Options:

A.

obtain the costs

B.

create the submittal

C.

schedule a site visit

D.

read the project description

Question 5

During the installation of an audiovisual system, a client states that they wish to add a videoconferencing system that was not considered in the initial scope of the project. What form is required?

Options:

A.

Request for Quotes (RFQ)

B.

Request for Change (RFC)

C.

Request for Proposals (RFP)

D.

Request for Information (RFI)

Question 6

How frequently should a personal fall arrest harness be inspected?

Options:

A.

weekly

B.

before each use

C.

at the beginning of each project

D.

at the beginning of each work day

Question 7

When is the optimal time to conduct training of end users in a new AV installation?

Options:

A.

after all participants have reviewed equipment manuals

B.

when all users of the facility can be trained at the same time

C.

at the time of system handover with accompanying user guides

D.

during installation so that the system can be configured and modified in line with the user's knowledge

Question 8

During an initial customer visit, it is important to determine whether or not one is

Options:

A.

going to get the job.

B.

being competitive enough.

C.

meeting with the decision maker.

D.

going to have enough cable in stock to do the job.

Question 9

What is the FIRST stage in troubleshooting an AV system?

Options:

A.

evaluating possible sources of error

B.

identifying the symptoms of the error

C.

determining which devices are fully functional

D.

reviewing the system diagram showing the connections and the signal flow

Question 10

The installation of a complex AV project is planned to be completed within 6 months. What is the MOST cost-effective plan for ordering the equipment for the project?

Options:

A.

Order everything as soon as the contract is signed.

B.

Place the order 5 days before the scheduled day for starting installation.

C.

Order each piece of equipment to be delivered as soon as possible.

D.

Order equipment to be delivered on a "just in time" basis according to the installation schedule.

Question 11

Which of the following is the correct group of signal cables that can be cabled within one side of a rack while considering the signal separation in order to avoid electromagnetic interference?

Options:

A.

RF, loudspeaker, line level audio

B.

Loudspeaker, microphone, video

C.

Microphone, line level audio, relay control

D.

Microphone, line level audio, digital control

Question 12

A client has a laser projector that fails and appears dead after six months’ use. The documentation shows that the projector is covered by a return-to-base or back-to-bench warranty. The client can expect to:

Options:

A.

Receive remote-access repair service

B.

Receive on-site visit from service engineer

C.

Remove projector and ship back to manufacturer

D.

Remove projector and replace with advanced-shipped unit

Question 13

An AV system has a dedicated managed switch with an IP address scheme of 192.168.10.0/24, but one component is not talking to the rest of the system. What network property should be checked to ensure it connects to the rest of the system?

Options:

A.

QoS

B.

VLAN

C.

Subnet

D.

Gateway

Question 14

A client requests for a project to be completed earlier than initially scheduled. What should the AV contractor do FIRST to address this change?

Options:

A.

deny the request and work to the original agreed schedule

B.

allocate more resources to meet the earlier completion date

C.

provide a request for change (RFC) to the client to approve the change to the schedule

D.

provide a change order (CO) to the client outlining changes to the project and any additional costs

Question 15

In which of the following scenarios would infrared (IR) wireless microphones be preferred?

Options:

A.

large auditoriums

B.

rooms with direct sunlight

C.

spaces where security is an issue

D.

conferences with high frequency fluorescent lights

Question 16

The MAIN benefit of an inventory tracking system in an AV rental and staging business is having an accurate record of

Options:

A.

customers contact details.

B.

current resale value of assets.

C.

current state and commitments of assets.

D.

customer’s budgets and spending history.

Question 17

A client with an open concept office space has stated a concern regarding speech privacy for workers. A possible solution for this issue is a(n)

Options:

A.

sound masking system.

B.

distributed speaker system.

C.

individual audio monitor system.

D.

audio phase cancellation system.

Question 18

What would be the BEST way to verify proper performance of a CAT cable fitted with a new termination?

Options:

A.

use a cable tester and run a protocol

B.

use a multimeter to test if the pins have a connection

C.

connect the cable to a reference unit to check against it

D.

connect the source and sync, then verify there is a picture

Question 19

A task cannot begin before another task is completed. How is this described in a project task schedule?

Options:

A.

requirement

B.

dependency

C.

consequence

D.

determination

Question 20

Which of the following translates the IP address of a computer in a local network to a single IP address?

Options:

A.

HTTP

B.

MAC

C.

NAT

D.

TCP

Question 21

A change order (variation) is best defined as a:

Options:

A.

Change to the technician’s salary

B.

Price change to a vendor purchase order

C.

Drawing change to document CAD details

D.

Change to the scope of an awarded project

Question 22

If content is protected, the HDCP handshake(s) occurs

Options:

A.

every few seconds after the hotplug circuit is first completed.

B.

only when the hotplug circuit is first completed.

C.

only when the display is turned on.

D.

only when the source is turned on.

Question 23

When comparing two products and trying to decide which product to use, what is the FIRST thing that should be reviewed?

Options:

A.

price

B.

product reliability

C.

equipment lead times

D.

product specifications

Question 24

Identify the cable which is LEAST susceptible to electromagnetic interference. Select the appropriate cable by clicking anywhere on the correct cable.

Options:

Question 25

Which of the following is addressed within the Needs Analysis part of the AV Design process?

Options:

A.

creating the project timeline

B.

outlining project Bill of Materials

C.

identifying key stakeholders for the project

D.

identifying functional requirements of the project

Question 26

A 2x2 video wall was sold with each display being Full HD resolution. Now the client wants to show live content at the best possible quality over the complete wall. Which resolution must the camera provide?

Options:

A.

1920 x 1080

B.

3840 x 2160

C.

4096 x 2160

D.

7680 x 4320

Question 27

In a basic AV rack, what is the most effective method to promote proper airflow?

Options:

A.

Close unused rack spaces with blanking panels

B.

Install fans at the front and rear of the rack

C.

Leave extra space between all rack-mounted units

D.

Remove all rear rack panels for passive exhaust

Question 28

A client wants a third-party commitment that a project will be completed as per contract and protection against losses if it is not. What document should they request from their supplier?

Options:

A.

liability policy

B.

performance bond (guarantee)

C.

statement of qualification

D.

quality assurance checklist

Question 29

As a project manager, daily or weekly updates from the____are MOST USEFUL when trying to make sure a job comes in on time and on budget.

Options:

A.

installer

B.

customer

C.

employer

D.

consultant

Question 30

What is the standard impedance of a DMX cable?

Options:

A.

55 Q

B.

75 Q

C.

110 Q

D.

150 Q

Question 31

As part of a service agreement offering, wfwt PRIMARY role do preventive maintenance visits (PM/PMV) play?

Options:

A.

allows the AV provider toclean, service and assess equipment In the field on a regular basis

B.

allows the AV provider to check in with customer and serves as an opportunity to sell further solutions

C.

allows the AV provider tosell a service that is often forgotten by the customer, and therefore generate greater profit

D.

allows the AV provider access to client premises and scope future work

Question 32

Up to which data rate can USB 2.0 support?

Options:

A.

12 Mbps

B.

480 Mbps

C.

10 Gbps

D.

5 Gbps

Question 33

An integrator has to upgrade a camera system in an existing board room. What is the MOST IMPORTANT information to gather on the site visit?

Options:

A.

cable length

B.

ambient lighting placement

C.

resolution of camera system

D.

distance from the lens to first participant

Question 34

The integrator gets an urgent service call from the client's AV engineer that there is no power indication on the HDMI switcher in the rack. What is the BEST workaround that the integrator can suggest?

Options:

A.

call the manufacturer for support

B.

change the power supply of the faulty unit

C.

bring in another switcher to replace the broken one

D.

patch the Input to the output, bypassing the switcher

Question 35

In the initial stage of determining AV equipment for an installation, the AV team gathers information PRIMARILY to:

Options:

A.

Understand the application

B.

Prepare a punch (snag or defect) list

C.

Establish a baseline for system performance

D.

Produce schematic drawings of the proposed solution

Question 36

One way to safeguard individual pieces of equipment in a rack from theft is the use of

Options:

A.

lacing bars.

B.

a rack shelf.

C.

security screws.

D.

a password.

Question 37

What is the PRIMARY advantage of preventive maintenance?

Options:

A.

upfront costs

B.

system fail proof

C.

less equipment downtime

D.

better system performance

Question 38

The functionality of an audio system is often reduced to what three easily understood concepts?

Options:

A.

Intelligibility, bass, stability

B.

Reverberation, depth, stability

C.

Intelligibility, loudness, warmth

D.

Intelligibility, loudness, stability

Question 39

A teacher asks about obtaining portable, powered speakers they can use for rehearsals in a variety of locations around their school. What information MUST be obtained to recommend an appropriate solution?

Options:

A.

the height of the ceiling

B.

the source(s) of the audio

C.

the users of the audio equipment

D.

the amount of experience the teacher has with audio equipment

Question 40

System performance verification occurs when the system is

Options:

A.

in need of repair.

B.

completely installed.

C.

removed from service.

D.

approved by the customer.

Question 41

Identify the portion of the connector that carries the signal. Select the answer by clicking anywhere on the correct part of the connector.

Options:

Question 42

What should be used to clean foam microphone wind screens?

Options:

A.

bleach (lye)

B.

warm water

C.

ethyl alcohol

D.

isopropyl alcohol

Question 43

When a presenter is using a headworn wireless microphone, the sound technician notices a great deal of plosives and breath noise. To correct this problem, the technician should:

Options:

A.

Ask the speaker to talk more quietly

B.

Adjust the microphone wireless transmitter gain

C.

Change from an omnidirectional to a cardioid capsule

D.

Adjust the position of the microphone and use a windscreen

Question 44

What frequency is identified by the numbers above each slider of a graphic equalizer?

Options:

A.

center

B.

lowest

C.

highest

D.

secondary

Question 45

Ambient noise PRIMARILY affects desired sound by

Options:

A.

enhancing it.

B.

canceling it out.

C.

interfering with it.

D.

complementing it.

Question 46

Microphone signal levels are typically measured in:

Options:

A.

Hertz

B.

Amperes

C.

Millivolts

D.

Milliwatts

Question 47

Which of the following meters measures the light coming directly from a source?

Options:

A.

SPL

B.

multi

C.

incident

D.

reflected

Question 48

Which section of the Ohm's Law chart would you use to calculate watts? Select the coned quadrant.

Options:

Question 49

In the scope of work (SOW), an interface is described as being installed in the lectern. While the work is underway onsite, the client asks for the interface to be moved to a table next to the lectern. What is the proper response from the technician?

Options:

A.

Advise the project manager of the request.

B.

Follow the direction of the client, making a note in the job diary.

C.

Follow the direction of the client and advise the project manager of the change.

D.

Advise the client that moving the interface is out of the scope and install the interface in the lectern.

Question 50

Exhibit:

These images provide examples of _____ distortion.

Options:

A.

Contrast

B.

Chromatic

C.

Keystone

D.

Trapezoid

Question 51

When conducting an analysis of the customer's needs, the integrator should:

Options:

A.

Keep in mind vendor promotions

B.

Recommend future proof solutions

C.

Have a pre-visualized design in mind

D.

Fill in missing information with the help of the end user

Question 52

Which microphone pattern is MOST susceptible to feedback? Select the correct pattern by clicking on it.

Options:

Question 53

When designing an AVB system, ensuring that these are AVB compliant is critical.

Options:

A.

displays

B.

loudspeakers

C.

microphone cables

D.

network electronics

Question 54

Which of the following is an EQ type?

Options:

A.

gate

B.

limiter

C.

parametric

D.

compressor

Question 55

A client has ordered a large project from a company. This project has several critical components and a fixed schedule. Which of the following will be VITAL for ensuring that the company meets the deadlines?

Options:

A.

proper job costing

B.

confirming lead times

C.

qualifying the customer

D.

confirming price changes

Question 56

Milestones are key events or deliverables in a project. On a Gantt Chart or Network Diagram, milestones are represented by a(n)

Options:

A.

circle or oval.

B.

diamond or triangle.

C.

square or rectangle.

D.

asterisk or apostrophe.

Question 57

Which of the following terms is defined as a lamp that produces light by heating a filament in a sealed glass housing?

Options:

A.

Incandescent Lamp

B.

Fluorescent Lamp

C.

CFL Lamp

D.

LED Lamp

Question 58

During a routine service visit, an engineer notices an LED indicator on a projector's front panel blinking regularly. What should be done?

Options:

A.

consult the projector's manual

B.

replace the projector's lamp and filters

C.

disregard because the projector is operational

D.

remove the power cable and re-boot the projector

Question 59

Which kind of drawing should a technician refer to in order to determine how to hang a loudspeaker line array?

Options:

A.

detail

B.

section

C.

elevation

D.

reflected ceiling plan

Question 60

What device should be used to send a single video signal to several monitors?

Options:

A.

Matrix mixer

B.

Passive switcher

C.

Frame synchronizer

D.

Distribution amplifier

Question 61

What does a compressor control in an audio system?

Options:

A.

phase

B.

directivity

C.

frequency

D.

dynamic range

Question 62

Referring to this mix-minus system, in which zone should zone C's microphones be the LOUDEST? Select the answer by clicking anywhere within the correct zone.

Options:

Question 63

Noting the position of ventilation ducts is useful when determining

Options:

A.

the best position for the lectern.

B.

the heat gain of the equipment rack.

C.

where a projector can be suspended.

D.

where people can be seated in the room.

Question 64

A cardioid subwoofer array uses delay, equalization, and

Options:

A.

gating.

B.

polarity.

C.

phase shift.

D.

compression.

Question 65

Which document is used to clarify a project design issue?

Options:

A.

change order

B.

progress report

C.

request for change

D.

request for Information

Question 66

Which of the following terms means a complete lighting instrument composed of a lamp and housing?

Options:

A.

lux

B.

lumen

C.

luminaire

D.

footcandle

Question 67

Which one of these features has to be disabled for a network switch in a Dante network?

Options:

A.

QoS (Quality of Service)

B.

PoE (Power over Ethernet)

C.

EEE (Energy Efficient Ethernet)

D.

IGMP (Internet Group Management Protocol)

Question 68

Which connector is TYPICALLY used for RS232 connections?

Options:

A.

B.

C.

D.

Question 69

A client setting terms for "tire protection of existing conditions" would most likely apply to which of tire following project types?

Options:

A.

New construction

B.

A technology refresh

C.

A prefabricated building

D.

Expansion of an existing building

Question 70

What is the document that shows project tasks, indicating their allocated time, dependencies, and relationships between activities?

Options:

A.

flow chart

B.

Gantt chart

C.

needs analysis

D.

Venn diagram

Question 71

The circuit on the RIGHT is an electrical drawing of what type of speaker system?

Options:

A.

series circuit

B.

constant voltage

C.

stereo pair circuit

D.

combination parallel/series circuit

Question 72

In sound, amplitude is perceived as

Options:

A.

pitch

B.

tone

C.

loudness

D.

frequency

Question 73

Projectors utilizing laser phosphor technology might be favored for installation in inaccessible locations because:

Options:

A.

They are cheaper and easier to install.

B.

They require little maintenance and they generate less heat.

C.

They fit in a smaller lighter package compared to lamped units.

D.

The light source is linear so less affected by ambient conditions.

Question 74

When doing a site survey, it is MOST IMPORTANT to consider the client's

Options:

A.

budget.

B.

timeline.

C.

expectations.

D.

knowledge of technology.

Question 75

For ceiling speakers with a 90° effective coverage angle, a ceiling height of 3 m (10 ft), and an ear height of 1.2 m (4 ft), the spacing for a 50% coverage or edge-to-center layout is:

Options:

A.

1.8 m (6 ft)

B.

3.0 m (10 ft)

C.

3.6 m (12 ft)

D.

6.0 m (20 ft)

Question 76

Network Quality of Service (QoS) is defined as

Options:

A.

the ability to prioritize the traffic in the network system.

B.

the ability to set the quantity of stations connected via the network.

C.

the ability to remotely manage network switches, routers and hubs via the network connection.

D.

a feature allowing the network administrator to monitor who is connected to the network at any given time.

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Total 254 questions