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SAP Certified Application Associate - SAP Field Service Management Questions and Answers

Question 1

How does SAP Field Service Management ensure reliability and security within the solution? Note: There are 3 correct answers to this question.

Options:

A.

Encryption of all data stored in the cloud (AES 256bit)

B.

Allowance of Two-factor Authentication with password and defined hardware

C.

Al-Powered platform to faster customer experience

D.

Knowledge base access for customers and employees via Self-Service Portal

E.

Automated timeout if the application is NOT actively used for a certain time

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Question 2

How can a developer update a record in SAP Field Service Management through the API?

Options:

A.

Using a REST-based service

B.

Using an OData service

C.

Using an RFC-enabled service

D.

Using a SOAP-based service

Question 3

Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

Options:

A.

Edit Business Partner

B.

Send as E-Mail

C.

Create Equipment

D.

Create Effort

E.

Add Smartform