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C_C4H510_21 Exam Dumps : SAP Certified Application Associate – SAP Service Cloud 2111

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SAP Certified Application Associate – SAP Service Cloud 2111 Questions and Answers

Question 1

Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

Options:

A.

Scoping is the process of matching your individual business requirements to predefined solution capabilities.

B.

Scoping is automatically generated by the system based on your fine-tuning decisions.

C.

The activity list is automatically generated by the system based on your scoping decisions.

D.

Fine-tuning is the process of generating the activity list by answering questions about which business processes will

implemented.

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Question 2

How can you restrict access to Product View?

Options:

A.

Territories

B.

Service Unit of Employee

C.

Employee

D.

Sales Data of Employee

Question 3

Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?

Options:

A.

Territories

B.

Social media profiles

C.

Accounts

D.

Products