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C_C4H510_04 Exam Dumps : SAP Certified Application Associate - SAP Service Cloud 2011

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SAP Certified Application Associate - SAP Service Cloud 2011 Questions and Answers

Question 1

Which objects can be used within ticket creation to automatically determine the registered product?

Options:

A.

Installed Base

B.

Installation Point

C.

Warranty

D.

Product

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Question 2

Which service objects can you assign to an installed base? Note: There are 2 correct answers to this question.

Options:

A.

Ticket

B.

Visit

C.

Maintenance plan

D.

Contract

Question 3

Which data is bidirectionally synchronized between SAP Cloud for Customer and SAP Field Service Management?

Options:

A.

Employees

B.

Products

C.

Tickets

D.

Accounts