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SAP C_C4H510_04 Exam With Confidence Using Practice Dumps

Exam Code:
C_C4H510_04
Exam Name:
SAP Certified Application Associate - SAP Service Cloud 2011
Vendor:
Questions:
114
Last Updated:
Jun 15, 2025
Exam Status:
Stable
SAP C_C4H510_04

C_C4H510_04: SAP Certified Application Associate Exam 2025 Study Guide Pdf and Test Engine

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SAP Certified Application Associate - SAP Service Cloud 2011 Questions and Answers

Question 1

The status of a ticket needs to be escalated.

Which tool can be used to achieve this?

Note: There are 2 correct answers to this question.

Options:

A.

Resource scheduler

B.

Maintenance plan

C.

Feature action within tickets

D.

Workflow rule

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Question 2

Which of the following options can be used to control the access rights of a user in transactions? Note: There are 2 correct answers to this question.

Options:

A.

Activate Scoping Item Determination for Territory Owner in Transaction

B.

Usage of Delegates

C.

Assign Restriction Rules

D.

Configure Work Distribution Rules for Employees

Question 3

Which of the following features apply to time recording? Note: There are 3 correct answers to this question.

Options:

A.

Automatic time recording can be done by clicking "Start recording" and "Stop recording".

B.

You can activate the Microsoft Outlook integration for time recording.

C.

Code list restrictions are not possible for the Time Type field.

D.

Time recording can be done online or in offline mode.

E.

Time sheets can be submitted for approval.