71801X Exam Dumps : Avaya Messaging Support Certified Exam

Avaya Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into enterprise telephony environments. It provides unified messaging and voicemail capabilities, allowing for the integration of voice and fax messages with email solutions, whether they are cloud-based or on-premises. This integration facilitates a unified communication experience that can enhance collaboration and productivity within an organization.

References: The description of the Avaya Messaging solution is based on information from Avaya’s official support documentation1.

In Avaya IX™ Messaging, users have the ability to perform various self-service actions. One of the key self-service actions that a user can perform is resetting their mailbox password. This feature allows users to maintain the security of their messaging system by changing their password whenever necessary, without the need for administrator intervention.

References: The self-service action of mailbox password reset is a standard feature in many messaging systems, including Avaya IX™ Messaging, as indicated by the support documentation and user guides1.

Avaya Messaging includes a set of pre-designed Telephone User Interfaces (TUIs) that are intended to support legacy voicemail systems. These TUIs are designed to provide a familiar experience for users transitioning from these older systems to Avaya’s modern messaging solutions. The two legacy products supported by these TUIs are Octel Serenade and Octel Aria, which have been widely used in the past and have specific interface requirements that existing users may still be accustomed to.

References: The information about the pre-designed TUIs supporting legacy products is based on Avaya’s documentation, which outlines the compatibility and support for transitioning from legacy systems to Avaya Messaging1.