156-587 Exam Dumps : Check Point Certified Troubleshooting Expert - R81.20 (CCTE)

 The error message “SmartLog is not active or Failed to parse results from server” indicates that there is a problem with the SmartLog server process, which is responsible for indexing and querying the logs. One possible cause of this problem is a corrupted log file or a mismatched IP address in the logging configuration files. Another possible cause is a communication failure between the SmartLog server and the CPM process or the SmartConsole client. To resolve this issue, the first thing to try is to restart the SmartLog server process by running the command smartlog_server restart on the Security Management Server or the Log Server. This command will stop the SmartLog server, clean the buffer, and start it again. This may fix the corrupted log file or the communication issue. If the problem persists, other steps may be needed, such as checking the network connectivity, the firewall rules, the logging configuration files, the CPM process, or the SmartConsole client.

The Global Domain is one of the relational database domains in the Postgres database that stores the management configuration. The purpose of the Global Domain is to serve as the global database for Multi-Domain Security Management (MDSM) and contain the global objects and policies that are shared across all domains. The Global Domain also stores the global settings, such as the administrator roles, the LDAP servers, the IPS profiles, and the SmartEvent views. The Global Domain can be managed by the Global Domain Administrator or the Super User Administrator using the SmartConsole. The Global Domain can be backed up and restored using the mds_backup and mds_restore commands.