156-587 Exam Dumps : Check Point Certified Troubleshooting Expert - R81.20 (CCTE)

 The fw ctl zdebug command is a powerful tool that can be used to collect debug messages from the kernel, clean the buffer, and automatically allocate a 1MB buffer. However, it cannot be used to debug additional modules, such as SecureXL, CoreXL, or VPN. For those modules, other commands or tools are needed, such as fwaccel dbg, fw ctl affinity, or vpn debug.

 = The RFL process is the Remote File Log process that is responsible for transferring logs from the Security Gateway to the Security Management Server1. If the RFL process is with status T, it means that it is terminated and not running2. This could explain why the logs are not seen in the SMS. To resolve this issue, one possible command to run is smartlog_server stop and smartlog_server restart3. This command will stop and restart the SmartLog server, which is the process that indexes and displays the logs in the SmartConsole. By restarting the SmartLog server, it may also restart the RFL process and resume the log transfer. Alternatively, one can also try to restart the RFL process directly by running cpwd_admin stop -name RFL and cpwd_admin start -name RFL. References: Check Point Processes and Daemons, sk97638 - Check Point Processes and Daemons, sk144192 - How to restart SmartLog server, [sk98348 - SmartLog / SmartView server functionality], [sk97638 - Check Point Processes and Daemons]