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Total 80 questions

VeriSM Foundation Questions and Answers

Question 1

Shift Left is an approach which sees solution development, delivery and support pushed to earlier stages in their lifecycle and so gains efficiencies, cost savings and improved customer focus.

Which activity is not a feature of Shift Left?

Options:

A.

Auto-correction of operational issues after they have occurred

B.

Auto-detection of potential operational issues before they occur

C.

Automatic incident referral to second line support

D.

Self service incident diagnosis

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Question 2

What is the last stage of team formation?

Options:

A.

Adjourning

B.

Forming

C.

Performing

D.

Setting-up

Question 3

What is the best description of shadow behavior?

Options:

A.

A junior observing a senior by doing job-shadowing and learning on-the-job

B.

Creating a tribal system where team members are overshadowed by others

C.

Implementing systems or solutions without explicit organizational approval

D.

IT service provisioning being so good that consumers are unaware of IT

Question 4

How can organizational culture best be described?

Options:

A.

It is a collection of common practices based on the backgrounds of all employees within an organization.

B.

It is a reflection of the ethnicity of management and owners within an organization.

C.

It is a culture that is exclusively defined by the leadership of an organization.

D.

It is a collection of, and interaction between, the values, systems, symbols, assumptions, beliefs and habits of an organization.

Question 5

How does governance flow through an organization?

Options:

A.

Via delegation from owners to a governing body, who authorize organizationalcapabilitiesto take actions to create and support the outcomes to consumers.

B.

Via good planning in the higher levels of the organization, where it is critical that there is a clearly stated mission and vision with key objectives defined.

C.

Via organization-wide gatherings once or twice a year, where owners/stakeholders present the mission, vision and objectives, and take feedback from employees.

D.

Via performance contracts between an employee and his or her manager, making everybody responsible for part of the strategy.

Question 6

There is a challenge that teams may operate in silos.

What is a recommendation that management should do to overcome this challenge?

Options:

A.

Implement one-on-one meetings between team members

B.

Provide team-building activities for each team

C.

Reward teams who achieve their goals ahead of target

D.

Share information on the organization’s strategies

Exam Detail
Vendor: Exin
Certification: Exin certification
Exam Code: VERISMF
Last Update: Aug 26, 2025
VERISMF Question Answers
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Total 80 questions