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CIMA E1 Dumps

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Total 336 questions

Organisational Management Questions and Answers

Question 1

Which of the following is the main reason for the growing demand for Big Data by organisations?

Options:

A.

Gaining a competitive advantage

B.

Allowing remote working

C.

Improving supplier relationships

D.

Improving privacy and security

Question 2

Which of the following specifically describes experiential marketing?

Options:

A.

Experiential marketing uses marketing techniques to motivate employees.

B.

Experiential marketing uses marketing techniques to achieve non-commercial goals.

C.

Experiential marketing uses marketing techniques to create an emotional connection between a person and a brand.

D.

Experiential marketing uses marketing techniques to maximise profits.

Question 3

A service level agreement will NOT normally include which of the following? 

Options:

A.

Details of the mode of operation of the supplier

B.

The procedure for dealing with complaints

C.

The number of targets to be used

D.

The consequences of failing to meet targets

Question 4

The Finance function of XZY company, which is based in the UK. are planning how they can minimise the corporation tax costs

Which of the following is correct?

Options:

A.

Tax avoidance aims to reduce the amount of tax payable and is legal

B.

Tax avoidance aims to reduce the amount of tax payable and is illegal

C.

Tax avoidance operates within the spirit of the law.

D.

Tax avoidance is the same as tax mitigation

Question 5

XY is a small software development company. Which of the following are most likely to assist the organisation in facilitating innovation?

 

Select ALL that apply.

Options:

A.

Organisational structure

B.

Organisational culture

C.

Leadership of the organisation

D.

The planning processes

E.

The organisational targets

F.

The budgeting processes

Question 6

Which of the following best describes the concept of corporate digital responsibility?

Options:

A.

It is a voluntary commitment by organisations to go beyond compliance with technology and data legislation.

B.

It is legislation which details principles about data such as only using it in a fair, lawful and transparent way.

C.

It is the idea that organisations should be sensitive to all digital stakeholders.

D.

It is a set of best practice guidelines that adhere to the spirit of the law in digital matters.

Question 7

With the use of increasingly sophisticated systems and improved communications, the focus of the accountant's role has changed in recent years to which of the following?

Options:

A.

Business support

B.

Variance reporting

C.

Treasury management

D.

Statutory reporting

Question 8

It is important to assess the contribution made by the finance function. If a balanced scorecard approach is used, which of the following categories would utilise the measure of staff turnover?

Options:

A.

Customer satisfaction

B.

Enhancement of internal processes

C.

Financial

D.

Learning and growth

Question 9

An effective induction programme will typically focus on which THREE of the following?

Options:

A.

Hobbies and interests

B.

Organisation structure, charts and reporting lines

C.

Culture and values, including ethical issues

D.

Financial issues including salary payment dates and expense procedures

E.

Personal health issues

F.

Family connections with the business

Question 10

Accountants and finance professionals in the future will see the basic routine transactional work reduce with a shift to higher level skills

Which of the following best describes business acumen?

Options:

A.

An ability to add value through analysing data and provide insight that will help the business.

B.

An ability to effectively communicate, showing empathy and understanding of individuals in the business

C.

An ability to understand and respond to a wide range of aspects relevant to a business situation

D.

An ability to understand and be sceptical about the information provided to the business

Question 11

Company V has made the decision to operate using Six Sigma in order to manage the supply chain within the production process. What process below is the method used to continually monitor and chart a process while it is operating?

Options:

A.

Statistical process control

B.

Material requirements planning

C.

Lean thinking

D.

Reverse logistics

Question 12

C Company is a manufacturer of components for the electronics industry. Although enjoying healthy returns in the past, results for the last two years have shown a decline in profit. G has been brought in as the new Operations Manager. In her previous role, she was responsible for turning around a struggling organisation by using process mapping tools and she feels that this approach could also benefit her new company. Which of the following is NOT a feature of process mapping?

Options:

A.

Establish what is currently happening and why

B.

Measure how efficiently the process is working

C.

Identify the most suitable supplier of raw materials

D.

Develop new improved processes to reduce or eliminate inefficiency

Question 13

Which of the following organisational approaches is associated with the consistent delivery of a product or service?

Options:

A.

ISO 9000

B.

Kaizen

C.

Lean

D.

JIT (just in time)

Question 14

Over the past year, JKL Company has found that its two largest competitors have taken some of their market share since opening online stores At the same time JKL has noticed that the capabilities of the new computing equipment that it has recently introduced are much greater than the ones that it had replaced.

JKL has decided to launch its own online store, to compliment its chain of high street stores, m a bid to win back the market share that it has lost Existing staff will be retrained to carry out the online operation.

Which TWO factors, associated with the contextual design of an organisation, are driving this decision?

Options:

A.

Environment

B.

Culture

C.

Size

D.

Technology

E.

Specialisation

Question 15

Which of the following statements best describes data extraction?

Options:

A.

The process of harvesting data from source databases and locations

B.

Examining the data to understand its content formats and structure.

C.

Data being processed into the destination database ready for use.

D.

Storing data in a systematic and logical way ready for further interrogation.

Question 16

You need to select potential candidates for the role of an office manager in a very busy office. An assessment centre has been organised to overcome the shortcomings associated with other selection techniques. Which of the following activities would be most suitable to assess candidates for the role of Office Manager?

Options:

A.

In-tray exercises

B.

A speech

C.

Self-appraisal

D.

A presentation

Question 17

Which of the following is NOT a component of the working capital cycle?

Options:

A.

The average time that raw materials remain in inventory

B.

The time taken to produce the goods

C.

The time taken by customers to pay for the goods

D.

The time taken by the bank to approve lending

Question 18

Which of the following are associated with the mission of an organisation?

 

Select  ALL that apply.

Options:

A.

Purpose of the organisation

B.

Strategy of the organisation

C.

Culture of the organisation

D.

Product marketing strategy of the organisation

E.

Service level of the organisation

F.

Staff perception of the organisation

Question 19

Inventory control, which maintains a low level of inventory, is important to ensure which of the following?

Options:

A.

Low holding costs

B.

Uninterupted production 

C.

Continual customer satisfaction

D.

High level of redundant stock

Question 20

M works in the finance function of S Company, a logistics and distnbution organisation

M has been asked to assist in narrating how the company has performed by collating the regular six monthly review for distribution to shareholders

Which of the following finance function activities best describes the activities M is likely be involved in?

Options:

A.

Qualitative analysis

B.

Sales forecasting

C.

Corporate reporting

D.

Quantitative analysis

Question 21

The Finance Manager of HLL Company, a large energy provider, has organised a finance function staff meeting to discuss the potential use of big data systems.

The main point on the meeting agenda is whether the business has the available resources to store and manage the data that will be available and whether it has the financial resources to upgrade the information technology systems.

Which of the following features of big data will these discussions most likely involve?

Options:

A.

Volume

B.

Variety

C.

Veracity

D.

Velocity

Question 22

The finance function of an organisation supports the organisation's strategies and operations.

 

Which THREE of the following activities are fundamental to the role of the finance function?

Options:

A.

Recruitment and selection of a new financial controller

B.

Preparation of statutory reports

C.

Preparation of plans, forecasts and budgets

D.

Working capital reporting and control

E.

Supplier selection for a new raw material supplier

F.

Customer management and after-sales support

Question 23

Which of the following provides the best description of an intranet?

Options:

A.

Employees use networked computers to access information held on a server.

B.

Authorised outsiders use networked computers to access information held on a server.

C.

 A worldwide network of computers.

D.

A collection of data organised to service many applications providing access to a wide variety of users.

Question 24

La Vie En Rose was the latest perfume from the popular and well known perfumery, Lola. In almost every high quality magazine there was an advert featuring a famous actress and produced by a well known director. A

few weeks after launching, La Vie En Rose became the top selling perfume.

At the same time, another perfume called Amber launched from a smaller company and only appeared in a few advertisements and the perfume doesn't sell well.

In a blind test, where participants tried both Amber and La Vie En Rose, it was found that La Vie En Rose was the most popular choice.

Which orientation did La Vie En Rose use and why was it more successful than the Amber perfume?

Options:

A.

La Vie En Rose focused primarily on the selling and promotion of a product.

B.

The perfumery based their marketing around customer needs.

C.

The perfumery were chiefly concerned with the quality of La Vie En Rose.

D.

They specialised in producing as much as possible of a given product or service.

Question 25

Digital interactive marketing does NOT involve the use of which of the following?

Options:

A.

Emails

B.

Mobile phones

C.

Radio commercials

D.

Social media

Question 26

The board of company B, a small company, is meeting to discuss the financial year end accounts following the first year of a consolidation of operations.

Of the results provided, select whether each set of information should be reported externally or internally.

Options:

Question 27

Which of the following functions is associated with the operating core of an organisation?

Options:

A.

Manufacturing and production

B.

Strategy evaluation

C.

Process standardisation

D.

Catering services

Question 28

A duplication of support functions would exist under which of the following organisational structures?

Options:

A.

Divisional

B.

Functional

C.

Matrix

D.

Project based

Question 29

Company E operates a management consultancy business with four international offices. All offices specialise in helping new businesses, with all support operations dealt with by headquarters.Which of the organisational structures below would best describe Company E.

Options:

A.

Geographical

B.

Functional

C.

Divisional

D.

Matrix

Question 30

Which TWO of the following relate to corporate social responsibility (CSR) rather than corporate governance?

Options:

A.

Achievment of high levels of degradable packaging

B.

 Eliminating discrimination in company advertising

C.

Safeguarding against decision making being dominated by one person

D.

Independently determined remuneration based on clear criteria

E.

Strong accountability through a board of directors

Question 31

E's manager is concerned about bullying in the organisation and has asked E to report on the situation.

As a result, E has carried out the following work;

• Collected data of the numbers of complaints made

• Produced a bar chart based on incidences in different departments

• Interviewed a sample of employees

• Calculated the cost of employees being away from work sick due to bullying

Which of the pieces of work that E has carried out is qualitative analysis?

Options:

A.

Producing a bar chart of incidences.

B.

Interviewing a sample of employees.

C.

Calculating a financial cost

D.

Collecting data of complaints

Question 32

A management accountant vacancy has arisen in the Finance Department of HJ Company. The Finance Manager is preparing the necessary paperwork for the recruitment process and is currently working on the person specification. He has contacted the company's Human Resource Department to ask for advice on which THREE of the following he should include in the person specification:

Options:

A.

The purpose and title of the job

B.

Attainments

C.

The job environment

D.

Special attributes

E.

Background and circumstances

F.

Salary range

Question 33

Which of the following is a feature of an organisation that has adopted a sales orientation?

Options:

A.

Persuasive promotional policies

B.

Producing the right product

C.

Selling in the right place

D.

Selling at the right price.

Question 34

Which TWO of the following are activities associated with setting up a new IT system?

Options:

A.

Service support

B.

Database management

C.

Design and development

D.

Testing

Question 35

The Statement of Financial Position is NOT normally used to make decisions concerning which of the following?

Options:

A.

Material purchases

B.

Buildings

C.

Trade payables

D.

Reserves

Question 36

Which of the following is an advantage of a functional organisational structure?

Options:

A.

There is a clear career path for employees to work their way up through.

B.

The owner has a greater level of control over the workforce and all decisions.

C.

The structure is easily adapted for further diversification.

D.

It encourages teamwork and the exchange of opinions and expertise.

Question 37

M works for an organisation that adopts the principle of a total reward package for high achieving employees. The organsiation recognises that there are more things to motivate staff than cash remuneration alone. M is striving for promotion and has been promised a company car and prominent car parking space at the front of the office if he achieves it. Which of Maslow's needs is being identified in the scenario above?

Options:

A.

Ego

B.

Self-fulfillment

C.

Safety

D.

Social

Question 38

A PESTEL analysis (political, economic, social, technological, ecological and legal) is used by marketing to monitor its macro environment. Select THREE examples of economic factors

Options:

A.

The introduction of new legislation relating to business tax

B.

Interest rates

C.

Social mobility

D.

New ways of distribution

E.

Consumers' propensity to save

F.

The rate of inflation

Question 39

YKF is a manufacturer of candles with world-wide operations.

The finance department within YKF has recently adopted the use of accounting systems that are hosted and operated by an external provider, instead of being in-house.

The technology allows different users to access elements of the accounting software, regardless of location, through either an internet browser or an app on their mobile device

What technology has YKF adopted to make its accounting software more flexible?

Options:

A.

Data Analytics

B.

Blockchain

C.

Cloud computing

D.

Internet of things

Question 40

A Company is considering to outsource its accounts payable According to the transaction cost theory of Williamson and Coase, which of the following involve activities and costs associated with policing and enforcing the agreement with the service provider?

Options:

A.

Ensunri9lne outsourcer maintains the agreed service level.

B.

Agreeing an acceptable service level agreement.

C.

Monitoring asset purchases associated with the agreement

D.

Determining which supplier is the cheapest.

Question 41

X Company has several distinctive corporate social responsibility stances including a concentration on the triple bottom line, being proactive, and treating stakeholders as partners. According to Johnson, Whittington and Schools' categorization which of the following stances would best fit X?

Options:

A.

Forum for stakeholder interaction

B.

Shaper of society

C.

Enlightened self-interest

D.

Laissez-faire

Question 42

Porter's Value Chain was developed to determine whether a firm's activities contribute towards it's competitive advantage. E is the new Chief Executive of an organisation which manufactures and distributes hand made wooden furniture. His initial observations are that sometimes the workflow through the organisation can be a little disjointed and it is unclear from overall results which areas contribute to profit and quality and which do not. Using Porter's Value Chain model, identify which THREE of the options below are Primary activities.

Options:

A.

Inbound logistics

B.

Marketing and sales

C.

Operations

D.

Human resource management

E.

Technology

F.

Procurement

Question 43

A decision has been made to close down a branch of a restaurant.

Which of the following is quantitative information produced by the finance function that will have supported this decision being made?

Options:

A.

A map showing the locations of the suppliers.

B.

A listing showing the number of employees who will lose their jobs.

C.

A graph showing declining profitability of the branch.

D.

A costing of the total redundancy payments that will need to be made.

Question 44

N is working on a project management team for the first time and is aware that there are distinct stages that follow on consecutively in the project management process However, N is unsure of the exact order of these stages

Which of the following indicate the project management stages in the correct order?

Options:

A.

Initiation. planning, controlling, executing, review and close

B.

Planning initiation, executing, controlling, review and close

C.

Initiation, planning, executing, controlling, review and close.

D.

Planning, initiation, controlling, executing, review and close

Question 45

Company P is a recruitment agency specialising in placing accountancy and legal personnel in employment. A large part of the role of the agency is to meet the prospective individuals in order to ensure they are placed in the most appropriate roles.

 

Which THREE elements of the marketing mix relate specifically to the type of business described, to a greater extent than would apply to a manufacturing company?

Options:

A.

People

B.

Processes

C.

Physical evidence

D.

Promotion

E.

Price

F.

Product

Question 46

Corporate governance in the UK, that provides guidance regarding areas such as directors, internal controls and remuneration, is largely defined by which of the following?

Options:

A.

Greenbury report

B.

Combined Code

C.

Cadbury report

D.

Hampel report

Question 47

Company O has appointed a new CEO who is well known in the industry for making radical changes within the companies that she works for. After her first 9 months in the role, she announced some changes that she wanted to make, starting with the Finance Department. She stressed an intention to focus inwards on improvements to efficiencies and that she was not afraid to make fundamental changes if this is what is required to achieve those improvements. Which of the following is described above?

Options:

A.

Business Process Re-engineering

B.

Segregation of the finance function

C.

Relocation of production

D.

Reconfiguration to market oriented.

Question 48

Which TWO of the following are non-incorporated organisations?

Options:

A.

K, who runs a business alone and is entitled to all profits

B.

P and Q who share joint responsibility for their business and all its debts

C.

MN, a family-owned business sharing profits by means of dividends

D.

XY, an organisation whose owners can trade their shares publicly

E.

The British Red Cross Society, a well known charity

Question 49

Level one of the contemporary shape of the finance function involves strategic leadership of the finance team. The head of the finance function is.

Options:

A.

The Finance Treasurer

B.

The Chief Executive Officer

C.

The Financial Accountant

D.

The Chief Financial Officer

Question 50

Y has recently been appointed as the head of a large charity. This is the first not-for-profit organisation that she has been involved with, having gained most of her experience in large retail organisations. She wants to make sure that she understands the differing objectives of her new employer.

 

Which THREE of the objectives below would be most likely associated with a not-for-profit organisation?

Options:

A.

Utilisation of resources

B.

Profit maximisation

C.

Value for money

D.

Increasing donations

E.

Maximising shareholder returns

F.

Increasing share price

Question 51

A new Team Leader in Internal Audit has been asking team members about tasks that they do not think are part of their responsibility as they go beyond compliance with legislation. You are preparing a response to this to include an explanation of the requirements of a social audit. Which of the following would you include in your response?

 

Select ALL that apply.

Options:

A.

Observance of equal opportunities beyond that required by legislation

B.

Ethical investment decisions

C.

Use of sustainable raw materials

D.

Adequacy of audit trail

E.

Existing and potential management weaknesses and ways to rectify them

F.

Operation of risk management process(es)

Question 52

Which of the following is a reason why businesses need to prepare statutory reports?

Options:

A.

To inform the investors how profitable the business is.

B.

To help compare budget with actual performance.

C.

To decide on their foreign exchange hedging policy.

D.

To ensure they have enough inventory on hand for production.

Question 53

Shortly after starting his new role within R, Q begins to suspect that the training opportunities he was offered at interview are unlikely to materialise. Upon discussing his concerns with his manager, Q is made to feel as though his expectations regarding training opportunities were unrealistic as everything included within his employment contract had been honoured. Which of the following applies to the above situation?

Options:

A.

Breach of employment contract

B.

Misunderstanding of the job description

C.

Breach of psychological contract

D.

Recruitment into the wrong role

Question 54

Company Y is very bureaucratic. The managers attend high numbers of planning meetings and the employees often complain of being micro-managed. According to Hofstede, which dimension is being described within the culture of Company Y?

Options:

A.

Uncertainty avoidance

B.

Power distance

C.

Long-term orientation

D.

Masculinity

Question 55

Which of the following describes a disadvantage of succession planning?

Options:

A.

Planning requires resources to manage it.

B.

It can be cheaper than advertising.

C.

It motivates employees as rewards are visible.

D.

It develops career structures.

Question 56

SSS has adopted some outsourcing practices in order to improve efficiency of its operations. One of the managers has been made aware that the supplier is now also working for a competitor. Which TWO of the following should SSS be concerned with regarding the supplier's and ompetitor's new relationship?

Options:

A.

Risk of loss of confidential information

B.

Risk of continuity of supply 

C.

Risk of increased transaction costs

D.

Risk of losing core competence

Question 57

A company manufactures electrical goods and has several product lines, all at different stages in the product life-cycle. As each item works through the life-cycle, the emphasis on marketing and price focus changes. Item X currently has an increased emphasis on investment in the product quality and design, with consideration also being given to reducing the sale price. Item X is in which stage of the product life-cycle?

Options:

A.

Maturity

B.

Introduction

C.

Decline

D.

Growth

Question 58

One of the finance function's main stakeholders provides feedback on customer responses and reviews about the organisation's products and services. Which of the following will provide this feedback?

Options:

A.

Sales function

B.

Shareholders

C.

Production function

D.

Human Resources

Question 59

Which THREE of the following suggest an integrative approach to organisational purchasing according to Reck and Long?

Options:

A.

Purchasing managers are involved in strategy development.

B.

Competitive strategies rely on the effectiveness of organisational purchasing.

C.

Suppliers are viewed as vital partners.

D.

Supply is obtained at the best price once requested by departments.

E.

Timely information about product prices and availability can be obtained through organisational systems.

F.

Efficiency is at least equal to other organisational operations such as payroll and invoicing.

Question 60

N works in the Finance Department of a frozen food distribution company. His role includes analysing how long it takes for customers to settle their accounts and, in turn, when the company's payables are cleared.

 

Which of the following is described above?

Options:

A.

Performance reporting

B.

Preparation of forecasts

C.

Working capital control

D.

Cost reporting

Question 61

At his recent appraisal CD discussed his development needs with PQ, his line manager.  In particular CD has said that he would like the opportunity to take on more responsibility.  Which of the following job design techniques could PQ use to support CD's development?.

Options:

A.

Job enlargement

B.

 Job enrichment

C.

Job significance

D.

Job rotation

Question 62

Which one of the following structures primarily suits a nationwide business with three product lines; for example, soup, condiments and baby food?

Options:

A.

Functional

B.

Divisional

C.

Matrix

D.

Geographical

Question 63

The finance function of Company E are considering using blockchain technology for its ledger systems Which of the following will be an advantage of introducing this technology?

Options:

A.

Costs of maintaining and reconciling ledgers can be reduced

B.

Transactions are recorded by a sole participant

C.

It will be easy to understand and work with.

D.

Records can be easily changed and amended

Question 64

Which of the following best describes the 'passive stage' of purchasing?

Options:

A.

Purchasing has no strategic direction

B.

Purchasing is concentrated on price negotiation

C.

Purchasing integrates latest practices and technology

D.

Purchasing is independent of corporate strategy

Question 65

Which type of organisation is owned by its customers, strictly speaking is a not-for-profit organisation and is in the private sector?

Options:

A.

Sole trader

B.

Partnership

C.

Charity

D.

Mutual organisation

Question 66

More and more organisations are developing their supply chain networks by building closer links with suppliers. Which THREE of the following are considered to be features of this trend?

Options:

A.

Early supplier involvement

B.

In-house resolution of design problems

C.

Computer systems linked to customers

D.

Price and inventory co-ordination

E.

Supplier representative on site

Question 67

Data warehousing is an essential element of the extraction transformation and loading process.

Which of the following best describes data warehousing?

Options:

A.

Examining the data to understand its content formats and structure

B.

Storing data in a systematic and logical way ready for further interrogation.

C.

Data being processed into the destination database ready for use.

D.

The process of harvesting data from source databases and locations.

Question 68

Which of the following best defines Business Process Re-engineering (BPR)?

Options:

A.

BPR involves fundamental changes in the way the organisation operates.

B.

BPR is the continuous examination and improvement of processes.

C.

BPR is based on the idea that 80% of an outcome is dependant on only 20% of the inputs.

D.

The main aim of BPR is to save costs.

Question 69

Material requirements planning (MRP I) and manufacturing resource planning (MRP II) are computerised systems used for planning the requirements for raw materials, work-in-progress and finished items and integrating with other production processes. These systems enable strong relationships to be forged with suppliers as orders can be placed with suppliers in good time to fulfill customer requirements and expectations, as well as other processes related to materials planning. Which of the following specifically can MRP I and MRP II NOT assist with? 

Options:

A.

Financial requirements planning

B.

Equipment utilisation planning

C.

Decision support planning

D.

Labour schedule planning

Question 70

The growth and success of virtual teams have been a result of which THREE developments becoming available to organisations?

Options:

A.

Computer-aided design processes

B.

Accurate systems of inventory management

C.

Safe transfer of funds electronically

D.

Remote on-line meetings

E.

Electronic information sharing

F.

Efficient broadband connections

Question 71

Which THREE of the following are characteristics of undifferentiated marketing?

Options:

A.

Having little concern for segmentation

B.

Specialising in one or two identified markets

C.

Delivering a single product to the entire market

D.

Producing several products each aimed at different segments

E.

Aiming to attract as many customers as possible to buy the product

F.

Selecting the most lucrative markets

Question 72

Which of the following is NOT an element of the EOQ (Economic Order Quantity) equation?

Options:

A.

Total purchases per year

B.

Total ordering cost per order

C.

Total inventory cost per year

D.

The reorder quantity

Question 73

Which of the following is a feature associated with personnel management rather than the more modern concept of  human resource management?

Options:

A.

The line manager's role is seen as transactional

B.

Employees are seen as assets

C.

Employees are motivated by consent

D.

There is an emphasis on facilitation

Question 74

Workforce flexibility takes a number of different forms. Which of the following achieves flexibility where employees have the ability to move between tasks as and when required by the organisation?

Options:

A.

Shift system flexibility

B.

Numerical flexibility

C.

Functional flexibility

D.

Temporal flexibility

Question 75

Which of the following statements best describes quantitative information?

Options:

A.

Information that comes from data normally expressed as numbers.

B.

Information that is derived from case studies.

C.

Information that is difficult to record and process.

D.

Information that is often in the form of opinions

Question 76

Karl runs a factory. He wants his employs to feel that their role in the company has meaning.

Which of the following would help to make his employees feel this way?

Options:

A.

Ensure that all employees have a variety of jobs to do.

B.

Ensure each task has a clear identity, with it being made clear how that task fits into the overall operation.

C.

Ensure each task is significant in some way.

D.

Ensure each employee has a degree of independence and flexibility.

E.

Ensure employees can see the results of their work.

Question 77

Which of the following is NOT a feature of a strategic level information system?

Options:

A.

It has a long term focus.

B.

It helps middle managers to monitor and control.

C.

It has high levels of uncertainty and subjectivity.

D.

It handles information which is valid for the whole organisation.

Question 78

M has a new job working in the finance function of HKF. a chain of hotels. At M's interview, new job working in the finance function of HKF. a chain of hotels emphasis on connecting the different activities in the organisation.

Which of the following is an example of connecting the different activities in an organisation'?

Options:

A.

Collecting data from recruitment agencies who supply temporary staff to HKF hotels.

B.

Producing time charts of how finance staff spend their time on different tasks.

C.

Cleaning the data that is produced with regard to room occupation and food and drink.

D.

Providing budgets and reports to the managers of the hotel restaurants

Question 79

Which of the following are the tasks associated with the effective management of the treasury function?

 Select ALL that apply.

Options:

A.

Legally avoid paying as much tax as possible

B.

Minimise foreign exchange losses

C.

Effectively manage the cash position

D.

Effectively manage the trading position

E.

Ensure compliance with statutory reporting

F.

Ensure effective product pricing

Question 80

Which TWO of the following tasks is associated with a Finance Department's Management Accounting section?

Options:

A.

Providing management with decision making information

B.

Preparing investment appraisals

C.

Corporate governance compliance within the organisation

D.

Arranging for the financing of plans made

E.

Dealing with tax administration

F.

Verifying systems of control

Question 81

Simone is a management accountant at a jewellers called ShinyShiny. She is currently conducting operational reporting for them.

Which of the following will Simone not discover during her operational reporting?

Select ALL that apply.

Options:

A.

That ShinyShiny isn't able to pay back its loans.

B.

That ShinyShiny's processes need to be improved.

C.

That the level of sales in one shop are higher than another.

D.

That the gold bangles sell better than the silver bangles.

E.

That more men than women seem to be buying their products.

Question 82

Mr W wants to replace the family car. The cost of repair is becoming prohibitive so he has agreed with his wife to buy a new vehicle.

Put the tokens below in the correct order to demonstrate the stages in the buying process, according to Lancaster and Withey.

Options:

Question 83

Which of the following is NOT one of the "three V's" of Big Data?

Options:

A.

Volume

B.

Variety

C.

Variability

D.

Velocity

Question 84

A facilities management company sells to local councils.

 

Which THREE of the following are appropriate methods of marketing?

Options:

A.

Personal selling

B.

Exhibitions

C.

Technical seminars

D.

Celebrity endorsements

E.

Newspaper adverts

F.

Social media

Question 85

Which of the following are advantages of a virtual team?  

 

Select ALL that apply.

Options:

A.

The costs of a central office are not needed.

B.

New members can be brought in and out of the team easily.

C.

Members do not feel isolated.

D.

It is easier to establish decision making processes.

Question 86

LFN is a tuition provider

The finance function has recently migrated all accounting systems onto cloud software which is expected to considerably streamline the existing systems.

The Managing Director is keen to promote the benefits of the new software in terms of increased accuracy of reporting and availability of real time management information.

However, the Finance Director has concerns and is feeling pressured to keep quiet about the ability of the technology to achieve all that is expected

Which of the following ethical principles is highlighted within LFN?

Options:

A.

Professional competence

B.

Objectivity

C.

Integrity

D.

Confidentiality

Question 87

Which TWO of the following key business areas can a standard cost record assist with?

Options:

A.

Pricing decisions

B.

Break-even analysis

C.

Inventory level

D.

Receivables collection

Question 88

The psychological contract is by nature:

Options:

A.

unwritten and not legally binding.

B.

legally enforceable due to custom and practice.

C.

written as part of a worker's terms and conditions.

D.

renegotiated annually between management and unions.

Question 89

The marketing environment includes political, economic, social, technological, ecological and legal factors affecting marketing (PESTEL). Select THREE examples of economic factors.

Options:

A.

Consumers' propensity to save

B.

Interest rates

C.

The introduction of new legislation relating to business tax

D.

The rate of inflation

E.

New ways of distribution

F.

Social mobility

Question 90

Which of the following is NOT a key feature of total quality management (TQM)?

Options:

A.

A staff appraisal system is used

B.

Management is committed to improvement

C.

All value chain participants are involved

D.

Costs for failure are reduced

Question 91

Which of the following are measures a business might introduce specifically as part of its Corporate Social Responsibility (CSR) strategy?

 

Select ALL that apply.

Options:

A.

Using different waste bins for recycling and non-recycling

B.

Commissioning a report on carbon dioxide (CO2) emissions from its factories

C.

Negotiating with a supplier to keep costs to a minimum

D.

Reducing the range of different products it makes

Question 92

Which of the following effects on tax is a benefit of the implementation of Corporate Social Responsibility (CSR) strategies?

Options:

A.

Reduction in environmental taxes

B.

Reduction in value added tax

C.

Reduction in income tax

D.

Reduction in corporation tax

Question 93

Which of the following is an example of a formal relationship in which two organisations legally contract to co-operate in defined ways to achieve specific commercial objectives?

Options:

A.

Outsourcing

B.

Strategic Alliance

C.

Shared Service Centre

D.

Merger

Question 94

XYZ company is a large public limited company, registered in the UK and required to be externally audited Who is responsible for appointing the external auditors?

Options:

A.

Executive directors

B.

Non-executive directors

C.

Shareholders

D.

Board of directors

Question 95

The Sales Manager has called his usual monthly meeting with his sales team and presented the monthly sales budget broken down into weekly targets for each member of the team. What type of planning is this?

Options:

A.

Tactical

B.

Strategic

C.

Operational

D.

Intermittent

Question 96

The structure of an organisation is likely to change as the organisation develops and grows. Which type of structure is associated with an organisation which is in its early days?

Options:

A.

Entrepreneurial

B.

Functional

C.

Divisional

D.

Matrix

Question 97

AB Company has recently produced a very successful brand of washing powder which has achieved high market growth and a high market share. According to the Boston Consulting Group (BCG) matrix what is the product's next stage of development?

Options:

A.

Cash cow

B.

Star

C.

Question mark

D.

Dog

Question 98

Which of the following is a disadvantage of virtual operations?

Options:

A.

Flexibility and speed of operations

B.

Reduced investment in assets

C.

The suppliers/resources may also be available to rival operations

D.

Possible linkages in the value chain

Question 99

Company P has had a recent IS/IT audit and weaknesses were highlighted within the privacy and security section of the report. Which TWO of the following would be classed as general controls of privacy and security?

Options:

A.

Hierarchy of access

B.

Time lock-out function

C.

Identification and authorisation checks

D.

Validity checks

E.

Completeness checks

Question 100

YZ Company has grown rapidly and has recently recruited a finance director to set up a more structured finance function. During this process care will be needed to ensure effective lines of communication between different disciplines within the whole function and to recognise the interdependencies.

 

Which of the following are examples of the interdependence of elements of the finance function?

 

Select ALL that apply.

Options:

A.

Variance analysis reporting

B.

Taxation management

C.

Budget management

D.

Management reporting

E.

Statutory financial reporting

F.

Internal auditing

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Total 336 questions