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Certinia PSA-Sysadmin Dumps

PSA System Administrator 2023 Questions and Answers

Question 1

A manager was looking at utilization for a resource for the last two months. The resource was identified as 80% utilized for each month, but the subtotal section showed 160% for the user for that same two month period.

How can the report be fixed to show 80% instead of 160%?

Options:

A.

Adjust the Resource's work calendar to 40 hours and refresh the report

B.

Create a Summary Level formula so the subtotal is calculated and not summed

C.

Set the "Utilization" setting for Target Utilization Approach to "Weighted"

Question 2

Your company is rolling out Skills and Certifications to encourage employees to track their skills and also decide which skills they would like to acquire. After rolling this feature out, end-users have noted they can't add their assignments to build their "Experience". What could be causing this problem?

Options:

A.

The "Enable Experience" checkbox in the enable-skills-experience configuration option is not selected

B.

The "Enable Experience" checkbox in the Skills Management custom setting is not selected

C.

The "Enable Experience" field on the PSA contact record is not selected

Question 3

The Finance Team is interested in limiting the amount for a particular type of expense company-wide.

Of the following, which is the best solution to accomplish this?

Options:

A.

Set up an Expense Limit that will limit the expense based on the Expense Type on the Expense Limit record at the global region level.

B.

Set up an Expense Limit that will limit the expense based on the Expense Type on the RPG record.

C.

Set up an Expense Limit that will limit the expense based on the Expense Type on the Resource Record.

Question 4

What tool can be used to "schedule backlog calculation" and "schedule utilization calculation" in PSA?

Options:

A.

Feature Console

B.

PSA Administration

C.

PSA Admin App

Question 5

The consultants in your organization will be entering time against the project task and everyone else will enter time against the project/milestone.

Which of the following correctly identifies the steps you will need to complete?

Options:

A.

Navigate to Time Card Entry Ul Personal custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"

B.

Navigate to Time Card Entry Ul Switch custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"

C.

Navigate to Time Card Entry Ul Global custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"

Question 6

A user has reported that their Utilization Report doesn't have data for the last few weeks.

Which two of the following are possible causes of this issue? (Choose two.)

Options:

A.

There is an issue with "Time Periods" for the relevant date range (for example, duplicate Time Periods]

B.

The "Utilization Calculation" scheduled job has an error and stopped running properly

C.

The "Estimates vs Actuals" scheduled job has an error and stopped running properly

Question 7

A Sales Associate is unable to enter a Resource Request. They have a Resource Contact record with the essential values populated, and the associated User record has been properly set up as well.

Which of the following steps should you take to grant the required additional permission?

Options:

A.

Assign the Resource Request Entry Permission Set.

B.

Create a Permission Control record and select the Resource Request Entry checkbox.

C.

Ensure the Resource Request Entry checkbox is selected on the User.

Question 8

You recently activated a Project Management Workspace and are notified that some users are seeing the following error on the navigation component:

Error: "You do not have access to the Apex class named 'wksp_navigation'."

Which permission do you need to add for the user?

Options:

A.

Add the "PSA Workspace Navigation Apex Class" Permission Set to the User

B.

Create a Permission Control for the user for "Workspaces" for their Region, Practice, or Group

C.

Add the Apex Class "wksp navigation" to the User's Permission Set or Profile

Question 9

In your company, you have 2 types of users:

Type 1: Employees that need to enter Timecards, Expenses, and need access to the Resource Planner

Type 2: Project Managers that need to enter Timecards, Expenses, and need access to the Resource Planner and the Project Planner

All employees are tied to the basic "Standard PSA User" profile that gives them access only to the "Accounts" and "Contacts" objects.

Kevin is a Type 1 employee. However, when he logs into his Salesforce org, he can see the tab for the Project Planner, along with Resource Planner, Timecards, and Expenses.

Which of the following troubleshooting steps would you take to stop the Project Planner tab from appearing in Kevin's App Menu?

Options:

A.

Ensure Kevin is not assigned to the Project Manager Permission Set

B.

Ensure Kevin does not have a Permission Control record for the "Project Planner View" permission

C.

Ensure that the Project Planner is not Visible on Kevin's user profile

Question 10

You have received a requirement to add the "Gantt" button to the Project page layout. Dynamic Forms are not in use. How would you configure this change?

Options:

A.

Go to Setup > Custom Settings > Page Preferences > navigate to the "Display Buttons" setting > input "AH" to display all available buttons on the page

B.

Go to Setup > Object Manager > Project > Lightning Record Pages > select the assigned lightning page > Edit the page > navigate to the "Buttons" component > drag the "Gantt" button onto the page

C.

Go to Setup > Object Manager > Project > page layouts > open the assigned page layout > navigate to the "Mobile & Lightning Actions" menu > drag the "Gantt" button onto the page

Question 11

What does the Time Entry permission control do?

Options:

A.

It allows users to create a timecard for themselves

B.

It allows users to create a timecard on behalf of another

C.

It allows users to create a timecard for specific projects

Question 12

Your company wants to be able to automatically notify Resources by email about their missing timecards, when they have not entered the full amount of contracted hours for the previous week.

What is the best method to use within PSA to enable this?

Options:

A.

Use the Missing Timecards Scheduled Job and Email Alert

B.

Use the Time Variance Scheduled Job and Email Alert

C.

Use a Salesforce Report based on Monthly Estimate vs Actuals Records and subscribe the Resource to receive the report by email

Question 13

Your organization has decided to change the default scheduling strategy to be used as a starting point when creating an Assignment on the Project.

Which of the following tasks do you need to perform to accommodate this requirement?

Options:

A.

Remove scheduling strategy options that will not be used by adjusting the Assignment custom setting.

B.

Adjust the Configuration Value record for Scheduling

C.

Delete the Configuration Value record for Scheduling

Question 14

Which of the following is NOT true regarding version upgrades?

Options:

A.

Some enhancements and fixes are enabled automatically

B.

All features are enabled by default

C.

Any features that might have a significant impact on your data are disabled by default

Question 15

Your company wants to regularly update the current Time Period for all Region, Practices, Groups, Projects, and Resources (RPGPR). Which is the best option to meet this requirement?

Options:

A.

Schedule the RPGPR Maintenance Batch in PSA Administration

B.

Manually update the Time Period on all RPGPR records

C.

Enable the RPGPR Time Period auto update feature in Setup

Question 16

Users are complaining to you that the Milestones related list is not showing the most useful fields on the Project page. Which sequence of steps would you take to update the fields?

Options:

A.

Go to the Project object > Project Page Layout > Milestones Related List > Update fields

B.

Go to the Milestone object > Milestone Page Layout > Project Related List > Update fields

C.

Go to the Milestone object > Fields Sets > Project Field Set > Update fields

Question 17

In your company, you are responsible for reviewing/maintaining Workspaces. You need to adjust the Default FinancialForce Navigation in the Service Delivery Workspace. You know you need to use the "Navigation Configuration Builder" screen, but you do not see this option available in the "App Launcher".

Which of the following is a possible reason?

Options:

A.

You need to have "System Administrator" Permission Control record assigned

B.

You do not have the "FF Configuration Builder" Permission Set assigned

C.

You need to have the "Configuration Builder Menu" setting set to "TRUE" on the SalesForce User setup screen

Question 18

A user is having an issue where the Utilization report has inflated hours. The billable hours, calendar hours, and credited hours are double their actual values.

Which of the following is a possible cause of this issue?

Options:

A.

The report filter for "End Date" needs to be edited to a different date range

B.

The report needs to be grouped by Resource

C.

The report needs to be filtered by Time Period Type