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Apple MAC-16A Dumps

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Total 50 questions
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ACMT 2016 Mac Service Certification Exam Questions and Answers

Question 1

Your customer asks, "What version of OS X do I have to have installed on my older Mac so I can download OS X Yosemite from the App Store?" Which of the following is the correct response?

Options:

A.

"To download OS X Yosemite from the App Store, you will need to have Mac OS X Snow Leopard v10.6.8 or newer installed."

B.

"To install OS X Yosemite, you will need to download a version of Mac App Store thatwill run on any version of OS X."

C.

"To download OS X Yosemite, you will need to have OS X Mountain Lion v10.8 installed and App Store running."

D.

"To update to OS X Yosemite, you need to have Mac OS X Leopard v10.5.2 or later already installed on yourMacs."

Question 2

Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?

Options:

A.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.

B.

Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.

C.

The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.

D.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.

Question 3

Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?

Options:

A.

Ask Joseph to startup from OS X Recovery andchoose.

B.

Have Joseph startup from OS X Recovery and open the Firmware Password utility.

C.

Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.

D.

Help Joseph erase the hard disk and reinstall OS X and forgotten.

Question 4

Mary is really busy and must focus on a weekly report. She really needs to update her apps in OS X, but it is not always a convenient time when App Store notifies her. Which of the following would be the best option in App Store notifications for Mary to select?

Options:

A.

Click "Don't Ask Me Again" so the download apps reminder goes away.

B.

Click "Later," and choose a convenient time to update the apps.

C.

Click "Download apps in Sleep Mode."

D.

Click "Close" and wart for another reminder.

Question 5

Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?

Options:

A.

The keyboard has low battery and the batteries need to be replaced.

B.

The blinking indicates the keyboard is paired to another device.

C.

The keyboard is out of range and needs to be moved closer to the device it is paired with.

D.

The keyboard is turned on and ready to be paired with her computer.

Question 6

Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?

Options:

A.

AirDrop does not support files larger than 5GB.

B.

The iMac (Early 2009) does not support AirDrop.

C.

On the MacBook Air, Randall must first click "Don't see who you're looking for?"

D.

OS X Yosemite cannot AirDrop with OS X Mountain Lion.

Question 7

Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?

Options:

A.

FileVault

B.

Local Snapshots

C.

The encrypted Time Machine backup

D.

The Time Machine folder in /System/Library/

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Total 50 questions
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