APMG-International AgilePM-Practitioner Exam With Confidence Using Practice Dumps

Comprehensive and Detailed Step-by-Step Explanation

Understanding Connectivity in Change Management

Connectivity refers to fostering a sense of shared purpose, collaboration, and strong communication between all stakeholders. Actions demonstrating connectivity help stakeholders feel linked to the broader change initiative, ensuring smooth transitions and alignment of efforts.

Option Analysis

A. Arrange a number of briefing sessions for Customer Services staff, over lunch times and in a comfortable setting

This action directly supports connectivity by fostering open discussions, improving communication, and ensuring that staff have a platform to interact and share ideas in a comfortable environment.

Correct.

B. Make short videos available showing how customer service teams from other companies effectively provide services for these types of offerings

While informative, this action focuses more on education and benchmarking than on fostering connections or interaction between team members.

Incorrect.

C. Create a central area on the UniCo internal shared work system for the Change Programme to collaborate and comment on the materials

This promotes connectivity by creating a space where staff can interact, share feedback, and collaborate on the change initiative. A shared workspace enhances team alignment and communication.

Correct.

D. Ask the senior leadership to provide examples of other companies undertaking, and successfully overcoming, similar challenges

This action primarily addresses leadership engagement and inspiration rather than connectivity among team members. It does not involve active collaboration or interaction.

Incorrect.

E. Send the plans of the new office layout to the Selco staff showing them where each individual will be located

While this action communicates logistical details, it does not create opportunities for connection or collaboration between stakeholders.

Incorrect.

Why A and C are the Correct Answers (Scenario Alignment)

Both actions emphasize interaction and collaboration among stakeholders:

A: Encourages personal interaction in an informal setting, promoting open dialogue and better connections.

C: Provides a digital platform for collaboration, ensuring all stakeholders remain connected and informed.

References (AgilePM and Scenario Alignment):

AgilePM Handbook, Chapter 6: Collaboration and Communication in Change Management.

UniCo Scenario: "Staff need to work collaboratively to develop the new attitudes and capabilities required to succeed in the mobile applications market."

Agile Business Consortium – Creating Collaborative Workspaces for Change.

For the XAN Insurance Company Web Project, the plan for Post-Project activities should include actions and measures that will be undertaken after the project's deliverables have been implemented to ensure sustained benefits, monitor performance, and facilitate continuous improvement.

Selected Statements for the Plan for Post-Project Activities:

D. A report showing the number of application forms completed online through the website for coffee shop insurance policies will be produced weekly.

E. Once the new system has been deployed, the time it takes to process sales online will be compared with the time it takes to process new policies sold through telephone sales.

D. Producing a weekly report on the number of application forms completed online is a clear post-project activity. It provides ongoing monitoring of the project's impact and the effectiveness of the online system in attracting coffee shop insurance policies.

E. Comparing the processing times of online sales to telephone sales after the new system's deployment is an essential post-project activity. It evaluates the efficiency and effectiveness of the new online system, offering insights into improvements and adjustments that may be needed.

Why Other Statements Are Excluded:

A. Creating a company-wide email to show the number of policies sold by each sales assistant weekly is more related to internal sales performance monitoring and motivation rather than a specific post-project activity tied to the project's objectives.

B. Circulating a copy of the revised sales procedure before product deployment is a preparation step for the transition to the new system, rather than a post-project activity.

C. The Project Manager attending Daily Stand-up meetings is part of the ongoing project management and team coordination activities during the project, not a post-project activity.