WGU Information-Technology-Management Exam With Confidence Using Practice Dumps

Primary Elements of Information Infrastructure:

Business Continuity Plans (BCP): Ensure that critical business operations continue during and after a disruption.

Disaster Recovery Plans (DRP): Focus on restoring IT systems and data after a disaster.

Backup and Recovery Plans: Protect against data loss and enable data restoration after failures.

Why Other Options Are Incorrect:

Option B (Augmentation plans): Not a standard element of information infrastructure.

Option C (Authentication plans): Authentication is part of security protocols, not infrastructure support.

Purpose of Prototypes in Product Management:

Prototypes provide a working model of the product to collect user feedback.

This helps the product management team refine the application and address usability issues.

Why Other Options Are Incorrect:

Option A: Showing feature interaction is a secondary purpose but not the primary reason for using a prototype.

Option C: Testing user interfaces may involve prototypes, but the main purpose is feedback collection.

Option D: Prototypes are not typically used for creating training materials.

Comprehensive and Detailed Explanation From Exact Extract:

In unified communications systems, presence information indicates a user’s current status and availability for communication. This can include states such as available, busy, in a meeting, on a call, do not disturb, away, or offline.

Presence information allows users and systems to:

See whether a colleague is available to receive a call or message.

Automatically route communications based on status (for example, sending calls to voicemail if the user is on another call).

Improve collaboration by choosing the most appropriate time and channel to contact someone.

This means the core function of presence information is to determine the availability of a user.

Why the other options are incorrect:

A. Currently active tools – Presence does not primarily show which tool (email, chat, phone) is active; it shows user status, not application state.

C. When the user last logged on – That is a separate piece of log or audit information; presence is about current status, not historical logon times.

D. If a message has been sent – That is related to message status or delivery receipts, not presence information.

So, presence information in unified communications is used to determine the availability of a user.