PDF H20-688_V1.0 Study Guide

Exact Extract — 8 Prohibitions (PDF page 22, training slide 21)

2. Do not touch or operate third-party equipment such as batteries and PDFs.

3. Do not enter the construction area without wearing safety helmets, insulated shoes, or protective clothing.

5. Do not enter the accident scene without confirming safety.

6. Do not perform risky operations by a single person.

Technical Deep Dive:

Huawei ' s eight EHS prohibitions establish mandatory behavioral restrictions intended to prevent serious incidents during installation, commissioning, and maintenance activities.

Option A is correct. High-risk operations must not be performed by a single person where the applicable safety procedures require supervision, a second operator, or emergency assistance.

For example, certain electrical operations require one qualified individual to perform the work while another supervises and records the activity.

Option B is correct. Personnel must not touch or operate third-party equipment without the appropriate authorization and approved procedures. Interfering with customer-owned batteries, power distribution frames, or other electrical infrastructure can introduce serious safety and operational risks.

Option C is correct. Entering an accident scene before confirming that the environment is safe can expose personnel to live electrical conductors, fire, toxic gases, unstable equipment, or other uncontrolled hazards.

Accident response must follow the approved emergency procedure, and unsafe areas must remain restricted until appropriately assessed.

Option D is incorrect because it describes compliant protective behavior, not a prohibited activity.

Wearing safety helmets, suitable insulated footwear, and protective clothing is required where the relevant hazards and site rules demand that equipment.

The prohibition is against entering or operating without the required protection.

Final verification: A, B, and C correspond directly to Huawei ' s EHS prohibitions.

Exact Extract — Process/Role Terms (PDF page 221, training slide 17)

Certified Service Partner (CSP). A CSP is a service partner who has passed Huawei ' s service certification. CSPs are responsible for the satisfaction of end customers to whom services are delivered.

Technical Deep Dive:

A Certified Service Partner is an organization that has fulfilled Huawei ' s applicable service certification requirements and is authorized to undertake defined service activities within its certification scope.

Option A is correct because both statements accurately reflect the CSP definition and associated customer satisfaction responsibility.

Service certification establishes that a partner meets specified service capability requirements. Depending on the certification, these may include professional qualifications, technical competencies, delivery procedures, management capabilities, and customer service requirements.

CSPs are responsible for delivering services in accordance with Huawei ' s standards and satisfying the expectations of the end customers receiving those services.

This responsibility includes maintaining service quality, complying with contractual commitments, controlling delivery risks, and responding appropriately to customer feedback.

The training also distinguishes CSPs from Authorized Service Partners (ASPs).

ASPs accept Huawei-outsourced service orders and deliver Huawei-branded services to end users. CSPs are characterized by their service certification and responsibility for the satisfaction of customers to whom their services are delivered.

For SQA personnel, evaluating partner performance includes monitoring qualifications, service process compliance, quality outcomes, customer feedback, and corrective actions.

Final verification: A.

Exact Extract — Hardware Installation: Precautions for Construction Supervisors (PDF page 226, training slide 22)

Guide Huawei equipment installation. Before powering on the equipment, complete self-check according to the corresponding product quality standards, and provide written rectification suggestions for unqualified items.

Technical Deep Dive:

The construction supervisor plays a critical role in ensuring that Huawei equipment is installed according to approved technical specifications, safety procedures, and product quality standards.

Option A is correct because it describes three fundamental supervision responsibilities.

First, the supervisor guides installation activities to ensure that construction personnel follow the approved engineering design, installation guides, safety requirements, and equipment-specific technical procedures.

Second, installation quality must be checked before equipment power-on. Depending on the product, this may include verifying power cable connections, protective grounding, cable routing, mechanical fastening, environmental conditions, insulation, and equipment readiness.

Third, any identified nonconformities must be documented and communicated through written rectification requirements. This establishes accountability and enables the project team to verify that deficiencies have been corrected before commissioning proceeds.

Option B is not the best answer. Technical disclosure documentation is part of the broader delivery control process, but merely receiving a signed report does not describe the supervisor ' s principal construction responsibilities. The supervisor is also responsible for conducting or coordinating disclosure activities as required.

Option C is incorrect. Installation pricing and commercial quotations are not the primary responsibility of the construction supervisor.

Option D is incorrect. Digital certificate responsibility transfer concerns security and operational governance rather than the core duties of construction installation supervision.

Effective construction supervision reduces the probability of electrical faults, installation defects, commissioning delays, and subsequent service interruptions.

Final verification: A matches the specified construction-supervisor responsibilities.

Exact Extract — Huawei Corporate Quality Objective, Guideline, and Strategy (PDF page 115, training slide 8)

Make Huawei synonymous with high quality in the ICT industry.

Quality Guideline: Win with Quality

Strategy: Quality First

Technical Deep Dive:

Huawei ' s corporate quality objective emphasizes establishing a strong reputation for dependable products, services, and solutions throughout the ICT industry.

Option A is correct because the statement accurately reproduces the organization ' s stated quality objective.

The objective reflects Huawei ' s quality-first strategy, which treats quality as a foundation for customer confidence, long-term competitiveness, and sustainable business development.

For Huawei Digital Power products, achieving this objective requires systematic quality management throughout the product lifecycle.

Research and development must incorporate technical specifications, reliability requirements, safety engineering, and product verification.

Manufacturing must maintain effective process controls, component qualification, inspections, and defect prevention.

Supply-chain and logistics activities must protect products against transportation damage, inappropriate storage, and environmental exposure.

Engineering delivery must comply with installation standards, safety procedures, commissioning requirements, and project acceptance criteria.

After-sales service must provide effective maintenance, troubleshooting, fault management, and continuous improvement.

The SQA role contributes to this objective by translating quality policies into measurable project activities, inspections, improvement actions, and operational controls.

Huawei ' s emphasis on winning with quality is therefore a strategic management principle rather than a statement limited to marketing or brand positioning.

Final verification: A.