Online 300-445 Questions Video

For theDesigning and Implementing Enterprise Network Assurance (300-445 ENNA)exam, monitoring remote workforces requires a strategy that captures both the user's local environment and the regional internet health. In a scenario involving Cisco AnyConnect VPN, the "last mile" connectivity of the employee is often the most significant variable in application performance.

Utilizing the ThousandEyes Endpoint Agent(Option D) is the most effective way to monitor this environment. Because the agent resides directly on the remote employee's machine, it can monitor the performance of the web application both "inside" and "outside" the VPN tunnel. It provides visibility into the local Wi-Fi signal strength, the health of the AnyConnect client, and the latency experienced as traffic traverses the VPN headend. This allows engineers to differentiate between a slow home internet connection and an issue with the VPN concentrator.

Deploying ThousandEyes Cloud Agents(Option A) serves as a critical baseline. By running tests from Cloud Agents in the same regions as the remote employees, the engineer can determine if the "internet" in that region is healthy. If a Cloud Agent in London shows a perfect response time while an Endpoint Agent in London shows high latency, the engineer can immediately isolate the problem to the user's specific setup or the VPN path, rather than a regional ISP outage.

Other options are less suitable for monitoring theremote employee's experience:

AppDynamics (Option B)provides server-side code visibility but cannot see the user's home Wi-Fi or local network path.

Enterprise Agents on the VPN concentrator (Option C)can monitor the pathfromthe data center to the app, but they cannot see the path from theuserto the concentrator.

Enterprise Agents in the data center (Option E)provide an "inside-out" view of the app's health but miss the entire remote access experience.

According to theDesigning and Implementing Enterprise Network Assurance (300-445 ENNA)best practices for collaboration monitoring,Microsoft Teams(as well as Webex and Zoom) is monitored using a combination ofScheduled and Dynamic tests(Option D).

Scheduled Tests:These are used to proactively monitor the reachability and performance of the Microsoft Teams infrastructure. The Teams template typically includes scheduled HTTP Server tests to teams.microsoft.com and login.microsoftonline.com, along with network-layer tests to theTeams Transport Relay(e.g., worldaz.tr.teams.microsoft.com). These provide a continuous baseline of connectivity regardless of whether a user is currently in a call.

Dynamic Tests:These are a unique feature for collaboration monitoring. When an Endpoint Agent detects that the Teams application has initiated a real-time media session (audio or video call), it automatically triggers aDynamic Testto the specific IP and port being used for that call. This allows IT teams to see the exact network path—including hop-by-hop latency and loss—of the actual call traffic while the session is active.

Real User Tests (Option C)are generally not used for Teams monitoring in the same way they are for web-based SaaS apps. Because most users utilize the Teamsdesktop clientrather than the browser, the RUM browser extension cannot capture the rich telemetry of the desktop application's internal signaling and media streams. Therefore, the specialized "Automated Session Testing" provided byDynamic Tests, combined with the proactive health checks ofScheduled Tests, constitutes the complete assurance strategy for Microsoft Teams.

In wireless network assurance, high channel utilization and increased retransmissions are clear indicators of RF interference or over-subscription. Retransmissions are particularly damaging to voice call quality because they introduce significant jitter and late-arrival packet loss that the jitter buffer cannot overcome.

The recommended optimization is tochange the access point to a different, less congested channel(Option B). This directly reduces the competition for airtime (Channel Utilization) and the likelihood of collisions from neighboring access points (Co-Channel Interference), which in turn lowers the retransmission rate. Modern wireless controllers usingRadio Resource Management (RRM)often automate this, but a manual adjustment based on SNMP telemetry is a valid operational fix.

Other options are technically flawed:

Option A:Increasing transmit power oftenincreasesinterference and channel utilization for surrounding cells, making the problem worse for everyone.

Option C:Disabling all non-voice traffic is an extreme measure that is rarely feasible in a real business environment.

Option D:Admission control limits thenumberof users but doesn't solve the underlying issue of poor channel health for those already connected.

In the framework ofDesigning and Implementing Enterprise Network Assurance (300-445 ENNA), selecting the appropriate agent for specific test types is a critical configuration step. The ThousandEyes platform utilizes different agent binaries and capabilities depending on the underlying hardware and software environment. Specifically,Page Load testsandTransaction testsrequire the agent to have a browser engine (Chromium) installed and functional to render web content and measure DOM-related metrics.

According to the ENNA implementation guidelines, not all Enterprise Agents support these browser-based tests. The exhibit displays a "New Test" configuration screen where the engineer is searching for "east1-agent-1". While other agents like "west-2-ag-1" are visible, the designated agent is missing because itdoes not support Page load tests(Option D). This common occurrence happens when an Enterprise Agent is deployed on resource-constrained hardware—such as certainCisco Catalyst 9000 switchesorCisco ISR 4000 series routers—where the Chromium browser package is either not supported or has not been enabled due to memory and CPU limitations.

When an agent lacks the required capabilities for a specific test layer (e.g., Web layer tests), it is automatically filtered out from the selection list in the ThousandEyes portal to prevent invalid test configurations. To identify compatible agents, an engineer can look for the "Browser" or "Dual Chromium" labels in the agent settings. If the "east1-agent-1" were merely offline (Option A), disabled (Option B), or still registering (Option C), it would typically still appear in the list but with a status indicator showing its unavailability, rather than being entirely hidden from the test assignment menu. Therefore, the absence of the agent in a web-layer test configuration explicitly indicates a lack of functional support for the required browser-based metrics.