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Helping Hand Questions for Nonprofit-Cloud-Consultant

Salesforce Certified Nonprofit Cloud Consultant (SP23) Questions and Answers

Question 61

A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?

Options:

A.

Create a custom object for year and a custom object for project to track.

B.

Create a Campaign hierarchy for project and year.

C.

Create reports with bucketing and filters.

D.

Create a process that populates custom fields for each year and project on Opportunities.

Question 62

A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

Options:

A.

Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.

B.

Create a custom field for an ID number and assign the same number to all cases that need to be connected

C.

Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases

D.

Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.

Question 63

A nonprofit organization had enabled Person Accounts in its org and now wants to install NPSP. The nonprofit organization wants to completely remove all Person Account features. What should the nonprofit organization consider?

Options:

A.

Apply for a new Salesforce organization and request a license transfer

B.

Use the NPSP Conversion Utility Tool

C.

Ensure the Person Account record type is selected as the Household record type in NPSP Settings

D.

Create a case in Salesforce to completely remove the Person Account record type

Question 64

A consultant is about to begin a data project with a nonprofit to clean up Opportunity data.

Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?

Options:

A.

Uploading 600,000 new Organization Accounts without addresses

B.

Uploading 400,000 new records to a custom object

C.

Uploading 100,000 new Task records

D.

Uploading 1 million new Contact records