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Experience-Cloud-Consultant Premium Exam Questions

Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions and Answers

Question 5

DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.

Which three options should the DR systemadministrator use to personalize the look and feel of the portal for each new brokerage?

Choose 3 answers

Options:

A.

Branding Sets

B.

Audience Sets

C.

Page Variations

D.

Audience Targeting

E.

Partner User Roles

Question 6

Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?

Options:

A.

Partner Central

B.

Customer Account Portal

C.

Build YourOwn (LWR)

D.

Help Center

Question 7

An administrator for Cloud Kicks wants to create a new partner user for an existing site.

Which step does the administrator need to perform right before providing user details and saving the user record?

Options:

A.

Click "Manage Partner User” on the Contact detail page, then click “Enable Customer User”.

B.

Click "Manage Partner User” on the Account detail page, then click “Enable Partner User”.

C.

Click "New" on the User Setup page in Lightning Experience.

D.

Click "Manage External User" on the Contact detail page, then click “Enable Partner User”.

Question 8

Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.

What should the administrator use to configure the chat functionality?

Options:

A.

Experience Builder and Chatter

B.

Service Console andService Channel

C.

Chat Agent Guided Setup Flow and Service Console

D.

Service Channel and Chatter