CompTIA 220-1102 Actual Questions

For issues related to constant, unwanted pop-ups and browser window problems, a careful approach that minimizes impact to the user's data and productivity is advisable:

Perform a full-system, antivirus scan: This step involves using antivirus software to scan the entire system for malware or adware that might be causing the pop-ups and browser issues.

Check browser notifications: Some unwanted pop-ups may result from browser notification permissions inadvertently granted to malicious or spammy websites. Reviewing and adjusting these settings can help stop the pop-ups.

For scripted network installations requiring new SSDs and keeping HDDs as backup, the necessary tools are: 'net use' to connect to network shares, 'robocopy' to copy files efficiently from the network share to the local drive, and 'diskpart' to manage disk partitions, including initializing and formatting the new SSD. The other options are not relevant to the installation process as described.

The netstat command displays active TCP/IP network connections on a computer. It shows current connections between the infected machine and any external IP addresses, which can help the technician detect communication with suspicious or malicious hosts. This is crucial in malware investigations to identify if the system is contacting command and control servers. tracert traces the path to a network host but doesn’t show active connections. net use manages shared resources, net user manages user accounts, and nslookup resolves DNS names but doesn’t show communication. Core 2 tools for network troubleshooting list netstat as vital for identifying network activity related to malware infections.

When a customer experiences display issues such as large icons and inaccurate colors after a Windows upgrade, the most appropriate Control Panel option to address these issues is "Device Manager." The technician can use Device Manager to check and update display drivers, which are often the cause of such problems after an OS upgrade. Updating or reinstalling the correct drivers can help resolve display resolution and color issues.

A. Ease of Access focuses on accessibility features and does not directly address display driver issues.

C. Network and Sharing Center is related to network settings and does not affect display settings.

D. Programs and Features is used for managing installed programs and features but is not relevant for updating display drivers.