CIMA Management E2 Reddit Questions

Managing Performance Questions and Answers

Question 17

The manager of Company A has decided to upgrade the IT systems in 18 months time. Although the employees understand the need and benefits from the change there is still some resistance from fear of the unknown and a question mark over the security of their jobs.

Which TWO of the methods below for dealing with change are most appropriate under these circumstances?

Options:

Coercion

Education and communication

Facilitation and support

Participation

Question 18

Staff in Company A are sceptical that the new IT system being purchased will be properly implemented.

Which of the change management options below should management use to break down the resistance against the new system?

Options:

Coercion

Participation

Manipulation

Facilitation

Question 19

Which of the following initiatives and schemes should be undertaken as a formal project?

Select ALL that apply.

Options:

A head office relocation for an insurance company, involving the move to a new office for 250 staff.

A long term health initiative which will put in place procedures to immunize every child in a country as they reach the age of three.

Managing a national political campaign prior to an election.

The design and launch of a new online order service for a global manufacturing company.

A boat building company building motor yachts for a small market, generally building about three per month.

Question 20

The Board of organisation Y has authorised an upgrade to its computerised finance system.

The Finance Director, X, has been tasked with managing this project. X has been requested to consult with stakeholders, in order that a Project Initiation Document (PID) may be produced.

What are the TWO main uses of a PID?

Options:

To ensure that the project is broken down into work packages and a Work Breakdown Structure be produced.

To produce a risk assessment of both internal and external risks that are likely to effect the project, and alternative actions to reduce the risks.

To ensure that the project has a complete sound basis before any major commitment to the project.

To act as a base document against which the project can be managed for progress, change management issues, and ongoing viability issues.

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Managing Performance Questions and Answers

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