Genesys Cloud CX: Developer Certification Questions and Answers
Question 21
To get the recordingld for a conversation, which information should be included in the missing section of the URL.
Options:
A.
Recordingld
B.
Conversation
C.
DBID
D.
ivrld
Answer:
B
Explanation:
. You need to include the Conversation ID, not a recording ID or database ID, to retrieve the associated recordings for that specific conversation.
Question 22
What is the timeout period for reconnecting the chat session?
Options:
A.
Two minutes
B.
Three Minutes
C.
Four Minutes
D.
Five Minutes
Answer:
A
Explanation:
In Genesys Cloud CX, if a WebSocket connection for a chat session is lost, the system allows a two-minute window for reconnection. If the client does not reconnect within this period, the chat session is considered terminated.
