CAD Exam Results

The objects that you can use in a Scheduled Script Execution (Scheduled Job) script are GlideSystem and GlideRecord. GlideSystem provides methods for performing system operations, such as logging, running background scripts, or getting system information. GlideRecord provides methods for working with records in the database, such as querying, updating, inserting, or deleting records. The current object is not available in Scheduled Script Execution scripts, as it refers to the current record on a form or list. The GlideUser object is also not available, as it refers to the current user session. Reference: Scheduled Script Execution, GlideSystem, GlideRecord

Understanding Scoped Applications:Scoped applications in ServiceNow are designed to isolate and protect application-specific code and data. Server-side scripts within scoped applications can use the gs (GlideSystem) object for logging and debugging purposes. However, not all gs methods are appropriate or valid for scoped applications.

Valid Logging Methods in Scoped Applications:

gs.info():This method logs informational messages to the system log. It is commonly used for general-purpose logging when developers need to track execution flow or display debug data. Example:

gs.info('This is an informational log message.');

gs.error():This method logs error messages to the system log. It is used to indicate problems or issues encountered during script execution. Example:

gs.error('An error occurred during script execution.');

Incorrect Options Explained:

gs.debug() (Option B): This method is not valid in scoped applications. It is a legacy logging method available in the global scope but restricted in scoped applications.

gs.iog() (Option C): This is a typographical error and not a valid gs method in ServiceNow.

gs.logError() (Option E): This is not a recognized ServiceNow API method. To log errors, gs.error() is used instead.

Best Practices for Logging:

Logging should be meaningful and avoid unnecessary entries to keep logs clean and manageable.

Avoid excessive use of logging in production environments, as it can clutter the system logs and potentially degrade performance.

ServiceNow Developer Documentation on GlideSystem (gs)​.

SN Pro Tips on debugging and logging practices in scoped applications​.

The ServiceNow platform is designed to create applications that use forms, workflow, and reporting to solve business problems. Forms are used to interact with data stored in tables, workflow is used to automate and orchestrate processes, and reporting is used to visualize and analyze data. The platform does not require low-level programming libraries or multimedia features, as it provides standard tools and technologies for application development.

References = ServiceNow Certified Application Developer Exam Specification, Application Development Platform – ServiceNow