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BCS BAPv5 Online Access

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Total 70 questions

BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 17

At a recent Board Meeting the Directors of an office fitting company ratified the company's mission as:

To meet or undercut all our competitors' prices'

Which of the following is MOST LIKELY to be the company's vision?

Options:

A.

To offer the best value office fitting service

B.

To reduce the cost of office fitting by 5%.

C.

To increase the company's market share.

D.

To be the premier office fitting company

Question 18

TeamClothing sells clothes through its shops based around the country If a customer in a shop cannot find the item they wish to buy. a sales assistant can order it for them online and when it arrives, the customer can then collect the item from the shop

Customers may also order directly from TeamClothing's website Orders from the website are usually delivered to the customer's home address Online customers also automatically receive a monthly catalogue from the firm, which lists current offers

Three events are of particular interest:

Shop sales assistants ordering items for a customer online Customers ordering through the website Sending a monthly catalogue to website customers

How would these events be classified'?

Options:

A.

External = 1; Time-based = 1; Internal = 1.

B.

External = 2, Time-based = 1

C.

Internal = 2; Time-based = 1.

D.

External = 3

Question 19

On joining a new company. Sara spent time reviewing the company's organisation chart She was particularly interested in the sponsor of the project she is joining

What is Sara LIKELY to have learnt about the sponsor from this? Select the TWO that apply

Options:

A.

Their position in the company hierarchy

B.

Their span of control

C.

The culture within their team

D.

The scope of their responsibilities

E.

Their preferred management style

Question 20

A Business Analyst is reviewing the stakeholder management strategy for a high profile I Human Resources (HR) protect.

Following an organizational restructure, Harvey's role has changed from Director of Operations to Director of HR and he has Inherited sponsorship of the project. Harvey was previously involved in the project, but had little interest because his focus was on the Operational Projects that he sponsored.

Which of the following sets of stakeholder management strategies represent appropriate approaches for Harvey; firstly for when the project started and secondly now that his role has changed?

Options:

A.

Keep watch; Constant active management

B.

Ignore; Constant active management

C.

Keep on side; Constant active management

D.

Ignore; Keep informed.

Page: 5 / 5
Total 70 questions