Azure AI Engineer Associate AI-102 Passing Score

Explanation:

Scenario: When the response confidence score is low, ensure that the chatbot can provide other response options to the customers.

When no good match is found by the ranker, the confidence score of 0.0 or "None" is returned and the default response is "No good match found in the KB". You can override this default response in the bot or application code calling the endpoint. Alternately, you can also set the override response in Azure and this changes the default for all knowledge bases deployed in a particular QnA Maker service.

Choosing Ranker type: By default, QnA Maker searches through questions and answers. If you want to search through questions only, to generate an answer, use the RankerType=QuestionOnly in the POST body of the GenerateAnswer request.

Can search content in different formats, including video

Audio and video insights (multi-channels). When indexing by one channel, partial result for those models will be available.

Keywords extraction: Extracts keywords from speech and visual text.

Named entities extraction: Extracts brands, locations, and people from speech and visual text via natural language processing (NLP).

Topic inference: Makes inference of main topics from transcripts. The 2nd-level IPTC taxonomy is included.

Artifacts: Extracts rich set of "next level of details" artifacts for each of the models.

Sentiment analysis: Identifies positive, negative, and neutral sentiments from speech and visual text.

Box 1: Cognitive Service User

Ensure that the members of a group named Management-Accountants can approve the FAQs.

Approve=publish.

Cognitive Service User (read/write/publish): API permissions: All access to Cognitive Services resource except for ability to:

1. Add new members to roles.

2. Create new resources.

Box 2: Cognitive Services QnA Maker Editor

Ensure that the members of a group named Consultant-Accountants can create and amend the FAQs.

QnA Maker Editor: API permissions:

1. Create KB API

2. Update KB API

3. Replace KB API

4. Replace Alterations

5. "Train API" [in new service model v5]

Box 3: Cognitive Services QnA Maker Read

Ensure that the members of a group named the Agent-CustomerServices can browse the FAQs.

QnA Maker Read: API Permissions:

1. Download KB API

2. List KBs for user API

3. Get Knowledge base details

4. Download Alterations

Generate Answer

Scenario: All planned projects must support English, French, and Portuguese.

If a bot uses multiple LUIS models and QnA Maker knowledge bases (knowledge bases), you can use the Dispatch tool to determine which LUIS model or QnA Maker knowledge base best matches the user input. The dispatch tool does this by creating a single LUIS app to route user input to the correct model.