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ACIS Avaya Aura Contact Center 6210 Passing Score

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Total 124 questions

Avaya Aura ContactCenter Implementation Exam Questions and Answers

Question 5

You have increased the multicast time to live value on the Contact Center Manager Server (CCMS).

After changing the value, which CCMS service must be restarted so that the new value can take effect?

Options:

A.

CCMS SDP_Service, the Statistical Data Propagator Service

B.

CCMS RSM_Service, the Real-Time Statistical Manager Service

C.

CCMS RDC_Service, the Real-Time Data Calculator Service

D.

CCMS IS_Service, the Intrinsic Service

Question 6

You are installing Avaya Agent Desktop (AAD) on an agent PC.

Which three Microsoft software components must be installed? (Choose three.)

Options:

A.

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

B.

Microsoft WinPcap

C.

Microsoft .NET Framework 4.5.2

D.

Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)

Question 7

After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup.

From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

Options:

A.

Select Location and Immediate Backup

B.

Map Drive and Immediate Backup

C.

Backup Drive and Immediate Backup

D.

Backup Location and Immediate Backup

Question 8

The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.

Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?

Options:

A.

iceAdmin

IUSR_SWC

Bkup_SWC

B.

AAD_User

AACC_Admin

webadmin

C.

AAAC_Admin

IUSR_SWC

webadmin

D.

iceAdmin

IUSR_SWC

webadmin

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Total 124 questions