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Your session has a few minutes left, and the client has discovered some great new insights and has a good plan of action in place. To close the session in a partnering way, the best response is:
Your client is frustrated that she is frustrated. She should have been over this mishap in her work a long time ago. She is talking very negatively about herself: "Why can’t I get over this..." The best response is:
The client asks you to call them every day to make sure they do their homework. The worst response is: