C_WME_2506 Exam Dumps : SAP Certified Associate - WalkMe Digital Adoption Consultant

Smart Walk-Thrus can be initiated in several ways to guide users through processes. The correct methods include:

Normalink(A): A Normalink is a URL-based trigger that starts a Smart Walk-Thru when a user accesses a specific link or page.

Auto-play(D): Auto-play initiates a Smart Walk-Thru automatically based on predefined rules, such as page load or user segmentation.

Activate from the Menu(E): Users can start a Smart Walk-Thru by selecting it from the WalkMe Menu.

The other options are incorrect:

Builder Assistant(B) is a tool for creating content, not initiating Smart Walk-Thrus.

Survey(C) collects user feedback but cannot trigger a Smart Walk-Thru directly.

Extract from Official WalkMe Documentation:

Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):

“Smart Walk-Thrus can be initiated via Normalink (URL-based triggers), Auto-play (rule-based automatic start), or user selection from the WalkMe Menu, providing flexible options to engage users.”

The courseAdvancing Your Skills in Building WalkMe Solutionsstates:

“Configure Smart Walk-Thrus to start through Normalinks for direct access, Auto-play for automated guidance, or Menu activation for user-driven initiation, depending on the use case.”

Options A, D, and E are valid ways to initiate a Smart Walk-Thru.

The primary purpose ofDigital Adoptionis toensure employees and customers use digital platforms and capabilities effectively, maximizing the value of software investments. Digital Adoption Platforms (DAPs) like WalkMe achieve this through guidance, analytics, and automation, helping users navigate and master digital tools to achieve business outcomes.

The other options are incorrect:

Eliminating training(A) is not realistic; DAPs support training, not replace it.

Increasing applications(B) is not the goal; it’s about effective use of existing tools.

Reducing IT support teams(C) is a secondary benefit, not the primary purpose.

Extract from Official WalkMe Documentation:

According to the SAP WalkMe Digital Adoption Consultant Study Guide (Section 1.1: Introduction to Digital Adoption):

“Digital Adoption aims to ensure that employees and customers effectively utilize digital platforms, enhancing productivity and user satisfaction through tools like DAPs.”

The courseWalkMe Fundamentalsstates:

“The core purpose of Digital Adoption is to enable effective use of digital tools by employees and customers, driving efficiency and value.”

Option D is the primary purpose of Digital Adoption.

TheGoalof a Smart Walk-Thru defines the successful completion of the intended process, which in this case is employees submitting their quarterly time. The most precise Goal isUser is on the time submission page and clicks the submit button, as it confirms both that the user has reached thecorrect page and completed the submission action, ensuring the process is fully executed. This Goal is measurable in WalkMe Insights and directly aligns with the process’s objective.

The other options are less accurate:

User inputs time into input fields(A) is a partial step, not the final outcome.

User clicks a submit button(B) lacks context about the page, risking false positives.

User navigates to the time submission page(C) is incomplete, as navigation alone doesn’t ensure submission.

Extract from Official WalkMe Documentation:

Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):

“Set Goals to reflect the completion of the process, such as a user reaching a specific page and performing a key action, like clicking a submit button, to track success accurately.”

The courseGetting Started with Building WalkMe Solutionsexplains:

“For a process like time submission, define the Goal as the user being on the target page and clicking the submit button, capturing the full completion of the task.”

Option D is the correct Goal for the Smart Walk-Thru.