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HP HP2-I47 Dumps

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Total 30 questions

Selling HP PS Lifecycle Services 2023 Questions and Answers

Question 1

An enterprise manufacturing company is considering adjusting their business processes in order to create a more sustainable workplace and help advance the company's circularity goals. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.

What are two benefits that the IT manager should include in the company's proposed sustainability plan? (Select two.)

Options:

A.

IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.

B.

As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.

C.

Visibility and control over changing technology will enable the businesses to meet the technology demands of the future.

D.

A current trend has shown that employees will stay with an environmentally responsible company long-term

Question 2

When is the optimal time to engage with a customer regarding renewal of an HP Care Pack?

Options:

A.

A minimum of six months before the existing Care Pack Services expire in order to complete the sales process

B.

During the five business day grace period before and after the expiration date of the Care Pack to ensure continued coverage

C.

Thirty days after the existing coverage period has expired in order to update the agreement with new terms and conditions

D.

At the time designated in the customer's service level agreement for implementing the customer's request for changes

Question 3

How are HP Care Pack Services sold?

Options:

A.

They are sold with flexible payment terms and coverage options, offer standard and custom options, and are renewable.

B.

They are sold as a transactional upfront payment although they require special terms and a minimum threshold.

C.

They are attached to hardware by the device serial number and sold as a transactional upfront payment.

D.

They are available as a contractual service and can be sold at any time as a standard SKU offering

Question 4

A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.

What is an important consideration that you should discuss with this customer?

Options:

A.

The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.

B.

An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.

C.

An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.

D.

HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.

Question 5

Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?

Options:

A.

HP Optimize Services

B.

HP Renew Services

C.

HP Set Up Services

D.

HP Collaborate Services

Question 6

Which HP Service uses artificial intelligence and automation to enable customers to anticipate, identify, and resolve device problems before they make an impact on the business?

Options:

A.

HP Active Care

B.

HP Next-Business Day Service

C.

HP Device Recovery Service

D.

HP Wolf Protect and Trace

Question 7

Name a benefit of HP Active Care, powered by HP TechPulse.

Options:

A.

Automatic performance tuning based on feedback

B.

Proactive issue identification and remediation

C.

Ability to actively change the security policies in response to threats

D.

Actionable device and employee insights whether online or offline

Question 8

An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.

What should the Partner consider when discussing this deal with the customer?

Options:

A.

HP Wolf Pro Security can be attached to the deal.

B.

HP Proactive Security includes services to implement and manage configuration policies.

C.

HP Manageability Services help with consistent, scalable, and secure software deployment.

D.

Users can install HP Client Security Manager on the HP devices as well as the third-party devices.

Question 9

Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)

Options:

A.

HP Active Care

B.

HP pc BIOS Asset Tagging service

C.

HP Deinstallation Services

D.

HP Defective Media Retention

E.

HP Wolf Protect and Trace

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Total 30 questions