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Event logs (from the exhibit) show how traffic is matched to SD-WAN rules and routed. The log output indicates that voice traffic is being routed through the HUB1-VPN3 tunnel. This matches SD-WAN's application-aware steering, which uses dynamic performance metrics to select the optimal path.

From the SD-WAN monitor in FortiManager:

"The SD-WAN monitor provides a summary view of the branch devices and their members. In the scenario shown, it is clear that branch2_fgt is missing SLA configuration for one member, as evidenced by the lack of performance metrics. The monitor also shows only two branches in the current topology, allowing quick assessment of branch health and configuration completeness."

This kind of visibility is vital for proactive monitoring and rapid troubleshooting in SD-WAN environments.

In the SD-WAN GUI, the absence of members in a zone is visually represented, and the Fortinet guide confirms:

"If a zone such as overlay-factories contains no members, it will be displayed as empty in the SD-WAN GUI. This may occur when the zone is reserved for future expansion, or if members have been temporarily removed for maintenance or reconfiguration. Traffic cannot be steered via an empty zone until at least one SD-WAN member is added."

Such visual cues help operators quickly assess configuration status and readiness.

Enforce Device Configuration is enabled and the blueprint applies the provisioning CLI templates. The LAN-interface script sets port1 and port2 to DHCP and assigns a static IP to port5 (using the branch_id variable). Therefore, when FortiManager pushes the blueprint, it updates the configurations of port1, port2, and port5 - and their IP addresses may change accordingly.

In Fortinet SD-WAN, hubs should not have extensions like FortiSwitch, FortiAP, or FortiExtender installed, as these can affect hub functionality and scalability. While all device types can be included in the topology, the hubs must be "clean" FortiGate devices without such extensions to ensure proper ADVPN and overlay management.

When you enable SD-WAN and add interfaces as SD-WAN members, those interfaces are no longer referenced directly in routing. You must replace routing configuration references (e.g., static routes, policy routes) with the SD-WAN zone. Firewall policies, however, can still point to the SD-WAN zone without requiring replacement of individual member interfaces.

The line sdwan_mbr_seq=1 sdwan_service_id=4 indicates that this session is part of an SD-WAN rule. sdwan_service_id=4 confirms that the session is being handled by SD-WAN rule ID 4. This directly links the flow to the SD-WAN configuration.

The line no_offload_reason: redir-to-ips denied-by-nturbo shows that the session is not offloaded to the NPU (Network Processing Unit) and is being processed by the main CPU. A session that is not offloaded can be re-evaluated. If the outgoing interface (the one currently being used) goes down, the FortiGate will re-evaluate the session against the SD-WAN rules to find a new active member to steer the traffic through. This is a fundamental behavior of SD-WAN, which ensures network resilience.

To allow spokes in different hub-and-spoke groups to establish ADVPN shortcuts, the hubs must be configured to forward and send ADVPN shortcut offers. The key required settings on the hub are auto-discovery-forwarder (for VPNs to hubs) and auto-discovery-sender (for VPNs to spokes). This ensures the hub can facilitate and advertise ADVPN shortcut offers between spokes.

Policy 3 points traffic To = HUB1-VPN1, which is an SD-WAN member interface. In SD-WAN you must reference the SD-WAN zone (the logical interface) in policies, not its member tunnels. Change the policy’s To interface to the zone HUB1, and the install will succeed.

When using the diagnose sys session list command, SD-WAN-specific session steering is indicated by the presence of the sdwan_service_id field in the session data. This identifier ties the session directly to a specific SD-WAN rule or service. As noted in the Fortinet documentation: “Sessions that are handled according to SD-WAN rules will include a service ID tag (sdwan_service_id) in their session listing. This allows administrators to correlate live sessions with SD-WAN policy matches for troubleshooting and visibility.” This is a crucial diagnostic tool, as it distinguishes between traffic managed by traditional routing and that explicitly controlled by SD-WAN steering logic, aiding in operational insight and troubleshooting.

The SD-WAN overlay template defines a zone for each underlay interface and moves the interfaces into those zones. This statement perfectly describes the likely sequence of events. The template, when applied, re-organizes the interfaces and zones, causing the existing firewall policy that relies on the old zone configuration to fail. This is the most plausible root cause.

Fortinet outlines key SD-WAN routing principles:

"Policy routes are always evaluated before SD-WAN rules, meaning if a policy route matches, SD-WAN steering is bypassed. If the best route for a destination is not via an SD-WAN member, SD-WAN rules do not apply, and members are ignored if they lack a valid route. This hierarchy ensures traffic always follows the most deterministic and valid path according to configuration."

Understanding these principles is critical for correct SD-WAN and routing integration.

With the Best Quality strategy, FortiGate first checks which links meet the SLA targets defined in the selected performance SLA (in this case, Custom-profile-1). Among those qualified links, FortiGate then uses the member configuration order to decide preference. If multiple links still qualify, it finally considers the member local cost to select the best path.

The rule is in SLA mode with two SLAs. From the status, HUB1-VPN2 and HUB1-VPN3 meet the SLA (sla(0x2) and sla(0x3)), while HUB1-VPN1 does not (sla(0x0)). Among members that meet SLA, FortiGate uses the configured order (priority-members 4 5 6) to pick the first eligible one—HUB1-VPN2—so traffic is routed over HUB1-VPN2.

The implicit SD-WAN rule serves as the final catch-all. Per Fortinet:

"Sessions matching the implicit SD-WAN rule do not have an SD-WAN service id, as they are not associated with any specific user-defined SD-WAN rule. Additionally, this occurs only when traffic fails to match any entry in the policy route table. This default handling guarantees connectivity while minimizing the risk of blackholed traffic."

Administrators can observe this in diagnostic outputs for troubleshooting.

In an SD-WAN rule, you can steer application traffic by using Internet Service Database (ISDB) entries. Facebook and LinkedIn are predefined ISDB objects in FortiGate, so the correct way is to select them in the Internet service field under Destination. This ensures that all traffic to these applications is matched and routed through the chosen (less costly) link.

The use of SLA targets is specific to certain SD-WAN strategies. The "Lowest Cost (SLA)" and "Maximize Bandwidth (SLA)" strategies are explicitly designed to use the configured SLA targets to make routing decisions. The "Best Quality" strategy uses performance metrics but does not necessarily require or reference SLA targets in the same way, while "Manual" does not use metrics at all for path selection.

This is a core function of SD-WAN rules with SLA targets. The purpose of configuring an SLA target with specific thresholds for latency, jitter, and packet loss is to define what is considered "acceptable" performance for an application. SD-WAN rules then use these targets to check if the members (interfaces) meet these requirements before a flow is steered over them, ensuring that a preferred path still offers a good user experience.

FortiGate allows for a single SD-WAN rule to reference multiple, different performance SLAs. This is crucial for complex deployments where a single SD-WAN rule needs to handle traffic for multiple applications that have distinct performance requirements. For example, a single rule might direct VoIP traffic based on one performance SLA with strict latency/jitter targets, while simultaneously handling general web traffic using another performance SLA with more lenient requirements.

When planning to deploy a large number of branches (e.g., 50), Fortinet recommends several preparatory steps to simplify and automate the rollout. Creating model devices allows you to predefine configurations and settings that can be cloned or adapted for each branch, saving time and minimizing manual errors. Preparing a Zero Touch Provisioning (ZTP) template enables automatic onboarding and provisioning of new FortiGates as soon as they come online, reducing manual intervention. Lastly, creating a policy blueprint allows for standardized policy deployment across all branches, ensuring consistent security and SD-WAN rule enforcement. This holistic approach streamlines the deployment process, allows for rapid scaling, and ensures that all devices are configured according to corporate policy from day one.