In which service component of the optimize phase would you assess the routing and switching system and recommend activities such as optimizing device configurations, capacity planning, or traffic analysis?
Identify a customer support model for the solution is an activity thet is part of which service component in the plan phase?
Which of these best describes the actions you would take during the technology strategy development service component?
Which activity is part of the operations plan development service component in the design phase?
In wich service component of the prepare phase would you recommend the appropriate technology to address a business requirement of the customer?
In which component would you identify and solve recurring incidents by analyzing incident trends to identify patterns and systemic conditions?
Utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase?