Cisco Certification 650-059 Cisco Study Notes

LCSARS Cisco Lifecycle Services Advanced Routing and Switching Questions and Answers

Question 5

In wich service component of the prepare phase would you recommend the appropriate technology to address a business requirement of the customer?

account qualification and planning

technology questionnaire

technology strategy development

business case development

Question 6

In which component would you identify and solve recurring incidents by analyzing incident trends to identify patterns and systemic conditions?

problem management

operation assessment

system acceptance test

operations design

Question 7

Utilizing a trouble ticketing system to track problems is a part of which service component in the operate phase?

operations setup

change management

problem management

systems monitoring