SAP C_TS470_2412 Exam With Confidence Using Practice Dumps

The in-house repair process (scope item 3XK) in SAP S/4HANA Cloud Private Edition, Service involves handling customer repair requests and processing returned objects. Key steps include:

Perform a pre-check for an in-house repair and make a decision: A pre-check assesses the repair object’s condition to decide whether to proceed with repair, reject it, or take other actions. This is a standard initial step.

Post a goods receipt for a returned object: When a customer returns a defective item, a goods receipt is posted (e.g., via transaction MIGO or a service order), creating a repair object in the system.

Create an in-house repair for a repair request from a customer: This step involves creating a repair order (e.g., transaction type REPA) based on a customer’s request, initiating the process.

Generate a repair object based on the repair order status: Repair objects are not generated from order status; they are created upon goods receipt or manually.

Create an in-house repair after a pre-check for a repair object: While a pre-check precedes repair, the repair order is typically created first, not after the pre-check as a separate step.These steps align with the SAP Best Practices for in-house repair."The in-house repair process includes performing a pre-check, posting goods receipt for returns, and creating a repair order based on customer requests." (SAP Signavio Process Navigator, In-House Repair).

In SAP S/4HANA Cloud Private Edition, Service, the life cycle user statuses for a repair object in the in-house repair process (scope item 3XK) are managed as follows:

They are assigned to user statuses from the status profile of the in-house repair item category (like REPI): The item category (e.g., REPI) defines the repair object’s lifecycle stages (e.g., received, in repair, completed). A status profile is assigned to this item category in Customizing, and user statuses within this profile track the repair object’s progression.

Transaction type of the repair confirmation (REPC): This is for confirmations, not repair object lifecycle statuses.

Repair order transaction type (REPO): The order type controls the overall process, not item-level lifecycle statuses.

Profile assigned to the in-house repair transaction type (REPA): While a profile exists, it’s the item category’s status profile that governs lifecycle statuses.This is configured under "Settings for Service Transactions" in SAP Customizing."Life cycle user statuses for repair objects are defined in the status profile assigned to the in-house repair item category (e.g., REPI)." (SAP Help Portal, In-House Repair Configuration).

TheFind Technical Objectapp in SAP S/4HANA Cloud Private Edition, Service provides details about technical objects (e.g., equipment, functional locations). The correct answers areA, B, C. Let’s explore.

App Functionality:

This Fiori app allows users to search and view technical object data.

Installation information (A):Shows where the object is installed (e.g., functional location hierarchy).

Measurement documents and measuring points (B):Displays recorded measurements (e.g., temperature) and their points.

System and user statuses (C):Lists statuses (e.g., "INST" for installed, user status "In Repair").

Why Not the Others?

D:Service costs are in financial apps (e.g., Service Actuals), not this app.

E:Planned/call dates are in maintenance plan apps, not here.

Example:

Search equipment "E001" → See installation (FL-001), measuring point (Temp), status (INST).

"The Find Technical Object app displays installation information, measurement documents and points, and system/user statuses."