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SAP C_C4H51_2405 Exam With Confidence Using Practice Dumps

Exam Code:
C_C4H51_2405
Exam Name:
SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Certification:
SAP Certified Associate
Vendor:
SAP
Questions:
80
Last Updated:
Jul 2, 2025
Exam Status:
Stable
SAP C_C4H51_2405

C_C4H51_2405: SAP Certified Associate Exam 2025 Study Guide Pdf and Test Engine

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Questions and Answers

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Question 1

Where can you keep track of new and modified knowledge base articles?

Options:

A.

Knowledge base fine-tuning activity

B.

Solution finder

C.

Broadcast

D.

Feed

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Question 2

You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?

Note: There are 2correct answers to this question.

Options:

A.

Scoping in the Configuration Workbench

B.

Social media channel configuration

C.

Approval process for social media import run

D.

Work distribution

Question 3

What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2correct answers to this question.

Options:

A.

Create a Web service with SAP Knowledge Central by NICE.

B.

Create knowledge base articles in SAP Service Cloud.

C.

Configure the relevantquestionin scoping.

D.

Create a validation rule.

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