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Salesforce Health-Cloud-Accredited-Professional Dumps

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Total 228 questions
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Salesforce Health Cloud Accredited Professional (SP23) Questions and Answers

Question 1

Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities? (Choose two)

Options:

A.

Health Cloud for Community

B.

Health Cloud

C.

Health Cloud Platform

D.

Health Cloud Permission Set License

E.

Health Cloud Standard

Question 2

Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?

Options:

A.

Einstein Vision

B.

Einstein Analytics Predictions

C.

Einstein Bots

D.

Einstein Activity Capture

Question 3

Which underlying object helps with sales compliance with sales agreements?

Options:

A.

Opportunities

B.

Contacts

C.

Orders

D.

Forecasts

Question 4

In which two ways can Life Science organizations capture consent from enrollees of Care Program? (2 – Simple Application correct options)

Options not visible

Options:

A.

By engaging in a web chat with an agent who presents consent forms in chat window.

B.

By sending an email that then create a case using email-to-case.

C.

By talking to an agent via phone who then enrolls the patient

D.

By submitting consent Via SMS using Einstien Chat bot.

E.

By using a Self-Service portal via a Community.

Question 5

With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three)

Options:

A.

The New clinical data model in health cloud is aligned with FHIR R4 standards.

B.

Health cloud support data exchange with both HL7 and FHIR enabled systems.

C.

Most EHR (Electronic Health Record) data exchange today is still done via legacy HL7 v2 – simple application interface.

D.

Health cloud has a FHIR server.

E.

The new clinical data model in Health cloud is aligned with HL7 v2-simple application standard.

Question 6

How can a Health Cloud administrator change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with their specific business terminology and use case?

Options:

A.

Go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’ label, click the ‘New Local Translation/Overrides’ button, Select the language and enter the new label.

B.

Go to the Health Cloud – Admin Home page, select the Patient Card Configuration tab, and click ‘New’ to add a new configuration for ‘Member.

C.

Go to Setup, navigate to the Patient Card object, and edit the Patient field name.

D.

Edit the page layout where the Patient Card is shown, click on the attributes for the Patient Card component, and edit the name to ‘Member’.

E.

The labels that come with the Health Cloud cannot be changed.

Question 7

The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management. Which two of the listed steps need to be taken during the set-up process? (Choose 2)

Options:

A.

Install the Health Cloud Care Request Extensions unmanaged packagE.

B.

Assign the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users.

C.

Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users.

D.

Install the Utilization Management Extensions.

Question 8

Which Intelligent Appointment Management, What products or feature can be leveraged to supplement? (Choose two)

Options:

A.

Salesforce Field Service

B.

Tableau CRM

C.

Salesforce Scheduler

D.

External Scheduling Systems

Question 9

Which Salesforce object is used to model a Care Plan?

Options:

A.

Account

B.

Lead

C.

Case

D.

Opportunity

E.

Task

Question 10

What is the recommended approach to create patients’ records used in HC?

Options:

A.

Use Patient Data Import Wizard for importing up to 50,000 records.

B.

Patient object to convert leads into contacts.

C.

Create patient records using Patient Loader WizarD.

D.

Create as Person Accounts or Leads for referrals

Question 11

How can Code Sets be managed in Health Cloud?

Options:

A.

Health Cloud provides a Code Sets data model that is pre-populated with industry standard procedures and diagnostic code sets.

B.

Health Cloud does not provide a Code Sets data model

C.

Health Cloud provides a Code Sets data model that must be populated from an external source.

D.

Health Cloud provides a Code Sets data model that is pre-integrated to authoritative sources to ensure the latest code sets are always available.

Question 12

Which three options are standard objects available for Insurance Management? (choose 3)

Options:

A.

Insurance Benefit

B.

PurchaserPlan

C.

MemberPlan

D.

Coverage Benefit

E.

Insurance Coverage

Question 13

Which features does Health Cloud Consent Management provide? (Choose two)

Options:

A.

Capture Data Use Purpose'

B.

Email for signature

C.

Delegated signing

D.

Capture IP Address during completion

E.

E-Signature

Question 14

In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)

Options:

A.

Setup a scheduled Apex batch job.

B.

Use the CMS recalculation API

C.

Use a third party API to recalculate CMS risk score

D.

Setup a Apex batch job and run the job manually

E.

Create a Healthcare Provider enrollment flow.

Question 15

Which 3 of the components are customizable in HC?

Options:

A.

Timeline

B.

EHR Data

C.

Life Events

D.

Patient Card

E.

Custom Label

Question 16

What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 – Recall concept / Remember.)

Options:

A.

Care Programs track a patient’s overall health journey, while Care Plans are more focused on specific care needs.

B.

Care Plans can be exposed in a community while Care Programs cannot.

C.

Care Plans are only used by Providers & Payers while Care Programs are only used by Life Sciences companies.

D.

Care Programs are just a different type of Care Plan which capture more details such as financial information.

E.

Care Programs are an extension on Care Plans.

Question 17

During set up a salesforce admin is unable to install the health cloud claims unmanaged package. What is the reason?

Options:

A.

The health cloud managed package is missing

B.

The health cloud permission set license is missing

C.

The administrator is not registered in AppExchange

D.

The administrator doesn’t have health cloud license

Question 18

A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?

Options:

A.

Patients should be modeled as Person Accounts.Providers and non-clinical staff can be modeled as Person Accounts or Contacts

B.

Patients, physicians and non-clinical staff should be modeled as Person Accounts.

C.

None By using individual data model,the use of person account can be avoided

D.

Patients should be modeled as Person Accounts.Providers and non-clinical staff should be modeled as Contacts

Question 19

Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)

Options:

A.

Primary Care Coordinator

B.

List of Patient/Member Conditions

C.

Gender

D.

Thumbnail of Chatter Photo

E.

Date of Birth and Age

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Total 228 questions
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